Caliber - Wilson

4.8 (1,763reviews)
97%
3012 Forest Hills Rd SW,  Wilson,  NC  27893

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,763)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everything was great! Would highly recommend.

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Repair Quality

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Returned Clean

My Experience

My Experience

I was very pleased at how fast the wor was done, the people in the office were very friendly, they washed my car and vacuumed the front out, very please indeed

Likely to Recommend

Repair Quality

The work was done fast, my car looks good and everyone was very nice and friendly

Customer Service

Nice and friendly kept me updated by texts on how work was coming along

Returned Clean

Likely to Recommend

Repair Quality

They did the job very fast very professional and it looks beautiful

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I would rate the overall service as okay. My car was at Wilson NC location to repair/replace my driver side front and back doors. There was no issues with communication or timeliness, but since I got my car back, there is a wind sound in my car that will not go away. It looks like you guys forgot to put the sealant or something. So I am really not happy about that. The problem is I do not have time take my car to a caliber location so I am not sure how or when to resolve this.

Customer Service

My Experience

My SUV looked brand new. Brandon kept me informed with what was going on and it was completed earlier than was quoted. The ladies at the front desk was awesome I would definitely recommend them to anybody. Thanks for taking care of my vehicle

My Experience

The car looked even better after the repair than it did before the incident even happened!

Likely to Recommend

Repair Quality

Looked brand new!

Customer Service

Kept me up to date on everything!

Returned Clean

My Experience

Jodi did a GREAT job seeing to the repair work being done in a timely fashion AND keeping me informed with news of progress along the way. Professional AND courteous!

Likely to Recommend

Extremely pleased with the service and would gladly recommend to others

Repair Quality

Professional, courteous and in contact. Jodi Kelly is the best!

Customer Service

Top notch!

Returned Clean

My Experience

The team was very respectful and professional.

Likely to Recommend

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Customer Service

Returned Clean

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Repair Quality

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Returned Clean

My Experience

It looks good haven't had time to open the hood and look yet. I didn't hear the noise from the fender. It drove like it use too. Great job.

My Experience

Likely to Recommend

Oh very likely I already told friends and family

Repair Quality

They did a great job. I’m in shock. They did a fantastic job for those people who help repair my car.

Customer Service

Really nice people and helpful

My Experience

Fast repairs, great customer service and very prompt on communication. Will definitely use agian if services are need..... hopefully not though

Likely to Recommend

Repair Quality

Very fast very polite and good work. Will use again if need repairs

Customer Service

Fast repairs, good communication and great customer service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Very good work everything looked fantastic. From the work to the cleanup.

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Customer Service

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Repair Quality

DOOR HANDLE ISNT FLUSH WHEN DOOR IS CLOSED BUT NO BIG DEAL

Customer Service

Returned Clean

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Likely to Recommend

Repair Quality

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Likely to Recommend

I have already recommended Caliber to others that I work with.

Repair Quality

Customer Service

Returned Clean