Caliber - Winchester

4.7 (6,532reviews)

94%

(540) 868-8650

201 Prosperity Drive, Winchester, VA 22602

94%

See Photos

201 Prosperity Drive
Winchester, VA 22602

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

About Caliber - Winchester

See Photos

201 Prosperity Drive
Winchester, VA 22602

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (6,532)

Sort By:
Newest
Rating

5,730 Customers Rated

5 Stars

75.9% Complete

(4961)
4 Stars

6.9% Complete

(451)
3 Stars

1.8% Complete

(116)
2 Stars

1.4% Complete

(90)
1 Star

0.6% Complete

(37)
< 1 Star

1.1% Complete

(75)

Customers say

Overall Customer Satisfaction

Customers consistently praised Caliber Collision for outstanding service quality, excellent communication, and timely repairs. Many highlighted the high standard of workmanship, with vehicles returned looking brand new and paint matches described as flawless. The text message update system received widespread appreciation, keeping customers informed throughout the repair process. A notable number of customers were pleasantly surprised when their vehicles were completed ahead of schedule. Customers also valued the friendly, professional, and knowledgeable staff. A few customers noted areas for improvement, including inconsistent communication updates, occasional delays without proactive notification, and isolated quality concerns flagged upon vehicle return. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend Caliber Collision.

Select to learn more

Service Quality
Timeliness

"The quality workmanship is excellent. My car looks like it is brand new."

"... with the service I received at Caliber Collision! Everyone was very friendly and professional. My car came out looking beautiful and, as a huge bonus, ahead of schedule! I've already ..." Read more

"... The painting and finishing was beautifully done and it's impossible to tell where the damage was. The work was done in just 4 days - super fast! During the work I received daily updates ..." Read more

"... correctly, which reduced my out-of-pocket cost by $800. It is rare to find a repair shop that advocates for the customer in this way. Their willingness to navigate the complexities ..." Read more

"If I could choose 0 I would."

"This is my second experience with Calibur Collision. They have again done an excellent job with restoring damage on my vehicle. Ive also received my vehicle a week ..." Read more

"... Provide an update on the repairs in a timely manor. Finished work before the estimated timeframe. The repair workmanship was exceeded my expectations. Keep up the good works." Read more

"... quality of work Caliber did on my Honda. They are extremely professional and do amazing work as well as getting done before estimated time frame" Read more

"For the damage that was done i felt it took too long to fix"

"... where they are at with the repair. No guess work and they delivered ahead of scheduled to deliver. Extremely professional and outstanding work, absolutely 10 out of 10!" Read more

Service Quality
Timeliness

Service Quality
Timeliness

"The quality workmanship is excellent. My car looks like it is brand new."

"If I could choose 0 I would."

"This is my second experience with Calibur Collision. They have again done an excellent job with restoring damage on my vehicle. Ive also received my vehicle a week ..." Read more

"... Provide an update on the repairs in a timely manor. Finished work before the estimated timeframe. The repair workmanship was exceeded my expectations. Keep up the good works." Read more

"... quality of work Caliber did on my Honda. They are extremely professional and do amazing work as well as getting done before estimated time frame" Read more

"For the damage that was done i felt it took too long to fix"

"... where they are at with the repair. No guess work and they delivered ahead of scheduled to deliver. Extremely professional and outstanding work, absolutely 10 out of 10!" Read more

Sherlyn (Nissan owner) reviewed 9/17/26

Emily (Toyota owner) reviewed 9/17/26

Ronald (Toyota owner) reviewed 9/17/26

The repair work looks beautiful, and calibration of the sensors and cameras is perfect! Also, the receptionist was very helpful and friendly!

Vehicle looks good as new. Sensor and camera calibration is perfect. Receptionist was friendly and helpful.

Louann (Honda owner) reviewed 9/17/26

Excellent job and fast service

Excellent service. Delivery was superb. I would recommend this company

Zachery (Hyundai owner) reviewed 9/17/26

Good analysis of repair and updates to repairs and expected timeline to completion. Good explanation of final status and conditions of vehicle at checkout.

Julie (Toyota owner) reviewed 9/16/26

Thank you 😊 It looks really good.

Kayla (Acura owner) reviewed 9/15/26

John (Volkswagen owner) reviewed 9/11/26

I am very happy with the repair. I was a little bewildered that the lights on the side that was repaired aren't working. Other than that, it looks great.

Harold (Ford owner) reviewed 9/10/26

I will recommend others.

Very well organized with great customer service. They stayed in contact with me through the repair process.

Excellent in every aspect.

Marie (Lexus owner) reviewed 9/7/26

She help me alot.

Angelia (Ford owner) reviewed 9/7/26

A great job was done! Thank you! I really appreciated how clean and shiny my car was!!

Great job, nice people to work with’ Highly recommended this place. Thank you!!

Kathy (Toyota owner) reviewed 9/4/26

Great job

Linda (Honda owner) reviewed 9/4/26

Melissa (Volkswagen owner) reviewed 8/31/26

Majorie (Honda owner) reviewed 8/31/26

Daniel (BMW owner) reviewed 8/29/26

10/10 experience. Wasnt spammed called with updates or left in the dark. Looks like it never even happened. God Forbid I have to go thru this again definitely going with you all! Thank you.

Megan (Kia owner) reviewed 8/28/26

Robert (Honda owner) reviewed 8/27/26

Absolutely I would

Great customer service and have even gone above and beyond with my situation to help me out. Great team at Caliber. Thank you again Ryan and Cody

Great service

David (Toyota owner) reviewed 8/26/26

Kimberly (Hyundai owner) reviewed 8/26/26

You did work on my step-son's Mazda 3 around 6 months prior. He had the same quality service. 10 of 10!!!

Excellent work. Perfect paint match.

Received approx 10 update texts over the 3 weeks that my care was in for repair. Good communication.

Top of reviews

Kern Auto Body

5.0 713 reviews
2110 Valley Ave
Winchester, VA 22601
Gerber Collision & Glass - Win...

4.7 226 reviews
3066 Shawnee Dr
Winchester, VA 22601
781 Auto Body, L.L.C.

5.0 95 reviews
112 A Bruce Drive
Winchester, VA 22601

view more shops in: Winchester | 22602

You have the right to choose where to fix your vehicle. Your auto insurance company cannot require you to go to a particular auto body repair facility.

Caliber - Winchester

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Winchester

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (6,532)

5,730 Customers Rated

My Experience - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -