Kern Auto Body

5.0 (689reviews)
100%
2110 Valley Ave,  Winchester,  VA  22601

In operation 80 years, 52 years at this location.

We've been repairing vehicles for more than 70 years. Kern Auto Body is known for its expertise, honesty, and stellar service. We have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Virginia and West Virginia area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
GM
Honda
I-Car
Subaru

Reviews (689)

Customers say
Overall Customer Satisfaction
Customers consistently praise Kern Auto Body for exceptional service quality, with many highlighting the outstanding communication throughout the repair process. The shop receives high marks for timely completion of work, often finishing repairs ahead of schedule. Customers frequently mention the professional and friendly staff who keep them well-informed at every step. The quality of repairs is consistently described as excellent, with many noting their vehicles look brand new after service. Additional positive feedback includes thorough vehicle cleaning and detailing, efficient coordination with rental car services, and fair pricing. Several customers specifically appreciate the shops attention to detail and willingness to redo work if not satisfied with initial results.
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"They were fantastic from start to finish. Excellent customer service. Got the work done quick and my ..." Read more
"Best team of individuals I've ever had the pleasure of dealing with. Not only did they take the vehicle ..." Read more
"Kern Auto Body did an amazing job on the repair, the car looks like new and drives very well. Their ..." Read more
"Excellent work. Great communication. Came in under budget. Fantastic service from start to finish."
"Everyone was EXTREMELY courteous and helpful! I would absolutely recommend!"
"My vehicle was ready before the date that they had given me, which was a good thing. I was leaving out ..." Read more
"Vehicle was ready several days before it was promised, so we were delighted!"
"It was ready ahead of schedule and they did a fantastic job."
"Finished a couple of weeks before promised."
"... to fit my vehicle repairs around their other jobs. I was completely surprised when I got the call before the 2-week mark that my vehicle was done and ..." Read more
"I constantly received a text message, giving me an update on the process of my vehicle along with potential ..." Read more
"Never had so many calls to keep me updated. It was great."
"Every step of the way, I knew what was happening"
"They went above and beyond keeping me informed every step of the way, which is reassuring when someone ..." Read more
"The guys at Kern did an amazing job keeping me up to date with the progress of my vehicle."

Likely to Recommend

Thanks to Bryan and the crew for excellent service!

Repair Quality

As enjoyable as a body shop can be, they crushed it!

Customer Service

They went above and beyond to keep me well informed while I was out of touch (vacation with no service)

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Always happy with our service from Kern!

Customer Service

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Repair Quality

they updated me everytime they were close to completion and they work very fast

Customer Service

Returned Clean

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Repair Quality

From the first phone call, I was very impressed with the customer service and interest / investment in the particular repair I wanted done. Upon meeting, the assessment was straightforward and all my questions were answered. I love the outcome!

Customer Service

Fabulous and personable, everyone!

Returned Clean

Likely to Recommend

Heck yeah, I have Gage in my speed dial for anyone that needs body work on their car

Repair Quality

if there was a 20 for beyond satisfied I would chosen that! Gage is the best, professional, friendly, all around created a wonderful experience

Customer Service

again would give Gage a 20 if I could!

Returned Clean

Likely to Recommend

Repair Quality

Very pleased with the service.

Customer Service

Excellent communication, kept me informed every step of the,

Returned Clean

Likely to Recommend

Will always recommend this group. They are awesome.

Repair Quality

Always beautiful work! Looks brand new.

Customer Service

Always curious and answer all my questions. Are very helpful when it comes to rental vehicle as well as dealing with insurance company.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Bryan Stutzman is great to work. The mechanics did a phenomenal job. Very pleased with my overall experience with Kerns. Communication was great and staff is total professionals.

Customer Service

Bryan Stutzman was a great help and very personable. His communication was great.

Returned Clean

Likely to Recommend

Repair Quality

Everything was great, nothing to complain about! All staff that I interacted with were super helpful, so very kind, and very efficient. The turnaround time on getting my vehicle back was also way sooner than expected, and it looks great!! Huge thank you to everyone, and I will always recommend Kern!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Bryan explained the process throughly. The did a fantastic job, can't tell that there was any damage to begin with and finished way ahead of schedule.

Customer Service

Returned Clean

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Repair Quality

I was very impressed with the professionalism, the work, and overall customer service.

Customer Service

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Repair Quality

Body technicians did an amazing job. Body panels lined up better than factory. Paint job was top notch.

Customer Service

Brian was very profesional & caring. He was supportive of each aspect, even the car rental process

Returned Clean

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Repair Quality

Customer Service

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Likely to Recommend

I have already told several people how great my experience was.

Repair Quality

So happy with results and service!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Staff is friendly and professional. Staff takes work quality seriously.

Customer Service

Staff goes above and beyond to provide the best possible customer service.