Kern Auto Body
In operation 80 years, 52 years at this location.
We've been repairing vehicles for more than 70 years. Kern Auto Body is known for its expertise, honesty, and stellar service. We have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Virginia and West Virginia area.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
am have a problem with the stip at the side it didn’t clip back right so if came off on my way to work I bring it back to the shop they fixed it but it’s still not back to the way it was but overall the work they did on my car was good except for that little issue
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent.
Customer Service - 5.0/5.0 -
Excellent.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Brian was great about what to expect and kept us well informed as the repairs were being made.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
So far so good. Completed way ahead of schedule. Work looks great.
Customer Service - 5.0/5.0 -
Professional and friendly
Returned Clean
Likely to Recommend - 5.0/5.0 -
I definitely will recommend them to others that need body repair work.
Repair Quality - 5.0/5.0 -
The Body Shop employees were excellent. They did quality repair work, kept me informed throughout the process, and worked well with my insurance adjuster.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The team at the body shop was first class. Gage and Brian were always helpful, polite and thorough on the phone. There were delays due to parts availability, but we they were prompt once received. First class, a rare thing on today's world. Great team!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I've already let my family members know to use Kern Auto Body going forward for any related needs
Repair Quality - 5.0/5.0 -
The car looks great, runs great and so far no issues. Great job! And quick too!
Customer Service - 5.0/5.0 -
I would have given it in 11 if you had the option. Brian was awesome kept in close contact, provided updates as information became available and answered all questions I had. Probably the best experience I've had with an auto body shop. Communication was perfect
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people to work with.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always great service and work from the team.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome service
Customer Service - 5.0/5.0 -
Outstanding
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Good quality at a fair price..
Customer Service - 5.0/5.0 -
Strong communication and good follow up
Returned Clean
Likely to Recommend - 5.0/5.0 -
This is the 2nd time I have used Kern, and I did return there based on my 1st experience. You have a valuable employee in Brian.
Repair Quality - 5.0/5.0 -
Brian was wonderful to work with! He was precise and clear about what was being done on my Cadillac. He kept me updated each week.
Customer Service - 5.0/5.0 -
Ask for Brian! I appreciate his gifts in dealing with people, and his knowledge of the entire process.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very pleased with the whole process from initial contact to finished product.
Repair Quality - 4.5/5.0 -
We were very satisfied with the entire process of having our car repaired at Kerns. It was a pleasure working with Bryon. Bryan asked a lot of upfront questions to understand our wishes for the repair; gave us a fair quote for the work; recommended a rental car place; called us frequently with updates; finished ahead of schedule and with a final price less than the quote. Workmanship was very good.
Customer Service - 5.0/5.0 -
Bryon was very good through the whole process. (See previous notes)
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Looks good