Gerber Collision & Glass - Winchester (Va)
3066 Shawnee Dr,
Winchester,
VA
22601
USA
In operation 85 years.
Gerber Collision & Glass - Winchester offers quality collision repair/auto body services backed by a National Lifetime Guarantee
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Acura
GM
Honda
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with many highlighting frequent text and phone updates that kept them informed throughout the repair process. The quality of repairs was frequently described as excellent, with vehicles often returned looking like new, and many customers appreciating the added touch of interior and exterior cleaning. Timeliness was a strong theme, as numerous customers noted their vehicles were completed ahead of schedule. A few customers mentioned minor concerns such as bumper alignment issues, paint color mismatches, and incomplete repairs, as noted directly in their feedback. Overall, the shop received high marks for professionalism, friendliness, and seamless coordination with insurance and rental agencies.
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Service Quality
"... saw my newly repaired car at Gerbers, I said, Wow! It looks like a million bucks! I was impressed with the overall attention to detail that was evident both on the outside and inside to ..."
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"The staff at Gerber were so helpful, and they restored my car to new after a fender bender."
"... ready earlier than estimated timeframe. They were very thorough with the repair even washing and vacuuming my car - it was beautiful!!!!"
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"Gerber did an excellent job. They were professional, communicate communicated effectively, were courteous, and even when there was a slight glitch went out ..."
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"... vehicle with text messages and regular phone calls, and my car looks phenomenal! I could not be happier, and will be using this company for any future repairs."
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"Done in one day. Incredible"
"My car was ready earlier than estimated timeframe. They were very thorough with the repair even washing ..."
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"The team promised that the truck would be done in 2 weeks however they surprised me and I got it back in half the time. They were very ..."
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"Earlier than expected which really worked it for us."
"The entire process was awesome, did great work in a very timely manner. Very customer service friendly. Finished my vehicle earlier than expected."
"I have never, in my 75 years, dealt with the car repair shop that communicated as effectively as this one. It was stunningly good."
"... pick up. No mess, no fuss, but excellent service. Gerber sends daily progress reports. I have never received service like this before!"
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"... impressed. Professional operation. Clean facility. Excellent communication and workmanship. Made a really bad situation from an out of state accident much easier to deal ..."
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"Fast and friendly service and very professional. I loved the text communication with all aspects of my car repairs. When I called, they answered all of my questions ..."
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"... done, explaining the process and time frame, and sending updates by text and phone. I would highly recommend them"
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John
(Chevrolet owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Megan
(Kia owner)
reviewed 8/26/26
My Experience - 5.0/5.0 -
Everything was clearly communicated and done fast than the expected timeline!
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Akdim
(Nissan owner)
reviewed 8/25/26
My Experience - 5.0/5.0 -
Perfect work and customer service, highly recommend
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Harry
(Kia owner)
reviewed 8/24/26
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Jamie
(Subaru owner)
reviewed 8/24/26
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
side quarter panel is a different color then the rest of them
Customer Service - 3.0/5.0
Returned Clean
Nicole
(Mazda owner)
reviewed 8/24/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Jason
(Nissan owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0 -
I would recommend Gerber Collision to anyone needing repairs.
Repair Quality - 5.0/5.0 -
Gerber collision kept me informed each step of the way through the repair process. The staff in the shop are very polite, courteous and helpful.
Customer Service - 5.0/5.0 -
Gerber collision kept me informed each step of the way through the repair process. The staff in the shop are very polite, courteous and helpful.
Marie
(Ford owner)
reviewed 8/21/26
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Jeffrey
(Ford owner)
reviewed 8/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Jennifer
(Jeep owner)
reviewed 8/20/26
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Really good work, I recommend 100%
Joan
(Chevrolet owner)
reviewed 8/19/26
My Experience - 5.0/5.0 -
An upsetting experience was efficiently relieved by a credible, responsive and professional staff. Thanks
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Roger
(Jeep owner)
reviewed 8/19/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Thomas
(Chevrolet owner)
reviewed 8/19/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Lucio
(Toyota owner)
reviewed 8/18/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Jill T
(Hyundai owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0 -
I would highly recommend them to my friends and family.
Repair Quality - 5.0/5.0 -
Everyone that I dealt with there were very friendly and knowledgeable. The work was done in a timely manner, the cost was very reasonable and I am so very happy with the way my car looks. Thank You!
Customer Service - 5.0/5.0
Joseph
(Honda owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kaylin
(Ford owner)
reviewed 8/17/26
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Great job. Bumper however was not painted. And receptionist was passive aggressive.
Customer Service - 4.0/5.0 -
Great job. Bumper however was not painted. And receptionist was passive aggressive.
Miriam
(Toyota owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Office was communicative.
Customer Service - 4.5/5.0
Returned Clean
Melissa
(Subaru owner)
reviewed 8/14/26