Caliber - Winchester

4.7 (6,523reviews)
94%
201 Prosperity Drive,  Winchester,  VA  22602

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (6,523)

Likely to Recommend

Repair Quality

Absolutely beautiful couldn't be happier

Customer Service

The most professional employee s

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very excellent experience! Everything was seamless from start to finish! Amazing customer service and even better auto work! Extremely satisfied with the whole experience!! Thank you:))

Likely to Recommend

Repair Quality

Great collision center! Customer service was amazing and the attention to detail was even better!

Customer Service

Excellent customer service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Bob was very responsive & did a great job of keeping me updated on the backordered parts for my car.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Caliber Collision kept me updated through out the process. They were very professional and they had my car done ON TIME! I had no stress or worries while my car was there. I would 100% recommend Caliber Collision. If I had to give them a score it would be 10/10!

My Experience

Nice job all. Thanks so much for all your efforts completely fixing my trucks damage.

Likely to Recommend

Repair Quality

Looks great folks. Much appreciation to the Winchester team, including Coop, Bob and Alyssa. First class work and seamless communication that deliver results the first time.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

There were some scratches left on the driver's-side door, and the rear fender on the driver's side was not replaced, as it had come loose when I hit the deer.

Customer Service

Likely to Recommend

Repair Quality

Seems great, I've not found any issues to be dissatisfied over. It seems that the paint on the inside of the door that was scraping the front quarter panel only been touched up, as it's tucked away I doubt it will ever become a wear issue, and given that the alternative is taking the door off and then trying to make sure it's perfectly aligned I think it's fair. I dont want to deal with leaks or more scraping. New clear bra was installed over the paint, that's excellent. The body was pulled back and the panel gaps look symmetrical all around from what I can see. The hood is like new and no longer flutters up and down while driving, which is a huge improvement! From what I can tell everything was done right and there's nothing anyone could complain about. Thanks!

Customer Service

I selected to receive texts at the start of our exchanges, and the texts were thorough to say the least.

Likely to Recommend

I had always recommended Caliber and I picked them to do my repair this time and it seemed like I was bothering them.

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Not only was the repair done very well, but they cleaned my vehicle inside and out.

Customer Service

My Experience

Totally statitastify with the Job completion...great work

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Repair Quality

Customer Service

My Experience

There was a little confusion with scheduling that might have been my fault. I contacted you for an estimate before I contacted my insurance company, and they automatically set up an appointment. Car was done 2 days ahead of schedule and it looks like new.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

My car looks perfect after the repairs were completed.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone at caliber collision was helpful, fully transparent and a delight to work with.

Likely to Recommend

Repair Quality

Customer Service