Caliber - Winchester

4.7 (6,511reviews)
95%
201 Prosperity Drive,  Winchester,  VA  22602

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (6,511)

My Experience

Used Caliber for both cars and always a job well done. Thank you.

Likely to Recommend

Repair Quality

Excellent work. I also appreciated being able to keep up with the work on my vehicle through the daily text messages.

Customer Service

My Experience

Larry great estimator and very helpful as a customer service. Let e informed of the progress all the time

My Experience

The staff was friendly and professional throught the whole experience. They kept me updated regularly on the progress of my repair. I was provided a completion date, but they finished four days earlier. My car looks brand new again and my drive home she felt brand new.

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

My Experience

The job has been completed beautifully, looks like my car got a face-lift too.

My Experience

Great customer service

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Repair Quality

Customer Service

Service was great.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

It looks good, but not great.

Customer Service

The only issue was the initial assessment, but they kept me informed after the appraisal.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

It would be a 10, but the lady at reception was a little lack luster in her approach to customer service, I asked her to have Larry reach out to me about booking my truck in, I waited a week and just showed up to find out she had booked my truck in and not told me the date of the appointment or anything, had I not stopped by I would not have known until I got the automated message from them.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

I am very pleased with the service I received at Caliber Collision! Everyone was very friendly and professional. My car came out looking beautiful and, as a huge bonus, ahead of schedule! I've already referred a friend!

Customer Service

My Experience

I liked the good job of repairing my Cadillac, Thanks to Caliber Collision, very good work that made the recommendation of 100%

My Experience

On my drive home I realized the driver side headlight is not working.This headlight was replaced during the repairs. I checked the fuse and made sure the harness is connected to the headlight. I suspect the headlight assembly is faulty. I realize the a part malfunctioning is out of your control but I’m hoping that we can arrange to have that fixed. Thanks

My Experience

Thank you for taking care of the one my Ford Explorer. I appreciate the great customer service and support during this time.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Excellet job! Great communication.

Customer Service