Caliber - Winchester
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Had an unusual schedule and Caliber Collision worked with me to make sure I was taken care of! Great Customer Service!
My Experience - 5.0/5.0 -
Truly exceptional service! The repairs were done right the first time and look perfect. I was updated constantly about the status of my vehicle which was nice. Very friendly staff.
Likely to Recommend - 1.0/5.0 -
As of right now I wouldn't recommend them at all but if they fix the mess ups on my vehicle I would because that says they do sand behind there work
Repair Quality - 1.5/5.0 -
paint job and detail/wash was great. overall workmanship is horrible and the wrong grill was put on my vehicle, plus I had to point it out no one else noticed till I did. then there was 50 miles put on my vehicle while there and a 1/4 tank of gas used
Customer Service - 3.0/5.0 -
front office workers were very polite and professional
My Experience - 5.0/5.0 -
I thought they could have done a better job cleaning the dust out of the vehicle I spent a couple of hours cleaning all the dust out of the door jams and areas they did not wipe down.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
Hard to say at this point; it's possible the repair work is fantastic, but the fact some simple items were not working reduces my confidence. I'm not qualified to know how excellent the repair is, and will need to see how the car drives over time.
Repair Quality - 3.0/5.0 -
Seems ok, but I only had a few hours to see it before returning the car back to Craftstman due to some unresolved items stemming from repair.
Customer Service - 5.0/5.0 -
I greatly appreciated the high-touch contact -- almost daily status updates and calls every few days to let me know of progress. Wonderful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Really appreciated the open communication by phone and text. We felt updated and did not worry about what was going on. Our truck looks great and is driving well. It was a completely positive experience. We will reccomend your facility to any and all who are looking for repair work. Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
if I could rate it higher I would. It was really nice to be updated often and no worry about what was happening with our vehicle
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best experience I've ever had at a body shop.
Customer Service - 5.0/5.0 -
Personalized; felt like I was important to them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
very curtious informative and kept me updated
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was wonderful and very nice. Thank you so much for the prompt turnaround!!