Caliber - Winston-Salem - Northeast

4.9 (82reviews)
98%
2961 Fairlawn Dr,  Winston Salem,  NC  27106

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (82)

My Experience

Everything is great so far! Scott kept me informed and updated on a regular basis. Picking up my car was a breeze, it was washed and cleaned and looked 100% better than when the tow truck picked it up. Em at the front desk was helpful and had all the paperwork ready to go. Thanks to all the people who worked on my car, Great Job!!

Likely to Recommend

Repair Quality

Very easy process from initial setup to completion. Everyone at Caliber took the time to treat me as a customer not an interruption to their day as is common today. Thanks to Scott for keeping me informed consistently! My car looked great and is back to where it was before I broke it. Thanks everyone!

Customer Service

Great customer service!

Returned Clean

My Experience

My car was repaired quickly and looks and drives incredibly. All of the staff was kind with every interaction I had with them. Awesome work.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone were nice and the repair was excellent. I was satisfied

Likely to Recommend

Repair Quality

They were very friendly. I have no problem so far. I would recommend they're service.

Customer Service

Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

your company did a great job

Customer Service

My Experience

Yes I was super excited! They are so amazing!

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Repair Quality

Customer Service

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Repair Quality

Kept me informed about the process and any changes or updates that would pop up. Along with answering any questions I had. The whole staff were very polite.

Customer Service

Kept me informed about the process and any changes or updates that would pop up. Along with answering any questions I had. The whole staff were very polite.

Returned Clean

My Experience

Friendly staff 🫶🏼

My Experience

Great communication. Excellent Work. A++++++++

My Experience

Excellent experience.

My Experience

I received superior customer service from start to finish. Scott kept me informed daily about the progress on my car. I am so glad they made my car new again.Couldn’t ask for a better experience.

Likely to Recommend

Repair Quality

Super service and repair. Ready to pick early which was great.

Customer Service

Returned Clean

My Experience

They made it very easy with updates on my car throughout the process. They were very kind as well.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

It looks great, very nice staff, couldn’t ask for beater service.

Likely to Recommend

Repair Quality

Thank you to the staff of Caliber Collision for the awesome work on my car!

Customer Service

Returned Clean

My Experience

Repair was done in a timely manner. I loved how Ray communicated throughout the process and explained everything to me. He was very patient.

My Experience

Working with Ray and Caliber turned a very frustrating experience (the car accident) into a pleasant one. My car looks even better than it did before, and I appreciate the frequent and honest communication we received about the repairs. Grateful we made the right choice with who to trust for these repairs!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Great Service