California Collision

4.8 (371reviews)
90%
57 California Ave # C,  Pleasanton,  CA  94566
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Shop AssistantSparkles

Established in 2010. California Collision was established on the simple belief that the customer comes first. The owner has years of experience managing multi and large facilities but was never content. It always felt it was just about the numbers and hitting quotas and over looking the most obvious which is the quality of the repair. That's the reason the owner went into business for himself it's to provide a higher level of quality service and repairs that the competition overlooks. Here at California Collision we work for the customer not the insurance company backed by our life time guarantee on our repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri Closed
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (371)

My Experience

My Experience

My Experience

My only issue was that the left rear tire pressure was low (the wheel had been removed and worked on) so that I had to fill it after picking up my car. Reuben was professional, efficient, friendly and courteous throughout the repair process.

My Experience

Reuban really helped to make my horrible experience with my insurance company so so much better. Clear and friendly communication and updates were provided on a timely manner. I very much appreciate your help and will return for any future collisions if it occurs!

My Experience

Likely to Recommend

Quality work and care of my vehicle

Repair Quality

Quality customer service and excellent workmanship. Understandable that parts took a while to get - repair took more days than i would have expected but was accomplished within stated time frame

Customer Service

Not overly communicative with regards to progress reports but friendly and professional

Returned Clean

My Experience

They brought my car to me and went over and above to help!

My Experience

I had a very difficult project and Califormia Collision did a very job of resolving the problem

My Experience

Great ongoing communication, very courteous, great work

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Everything about the repair exceeded my expectations.

Customer Service

Excellent to say the least! Reuben was super helpful and understanding. He really made sure I knew what was going on every step of the way.

Returned Clean

My Experience

You guys always rock! Unfortunately, being a business owner with multiple trucks on the roads, we see you more than we want to! But the level of communication, quality of work, and service are unmatched.

My Experience

Little disapointed with the color match and reassembly of front end body parts could have been better.

My Experience

I've had the opportunity to use body shops throughout the U.S. The team at California Collision is by far the most professional I've dealt with. My initial communication with George was informative in laying out my options. On-site, Alan walked me through the repair and assisted with communication with my insurance company. Then Reuben took over, kept me informed as to the progress and ensured quality control of the repair and return of my vehicle. I would highly recommend this shop to anyone even if you have to travel a bit. In a word.....OUTSTANDING!

My Experience

Awesome service and work by the entire team. Reuben was very helpful in providing all the updates regarding the repair status of the vehicle. . Would definitely recommend California collision to my friends and family .

My Experience

Customer service was excellent but when I picked up my car stuff was out of place, car seat undone, and a huge piece of broken backlight under drivers seat. Although work looks good I was just a little disappointed in delivery of car upon completion.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The whole team was amazing at California Collision and I am especially thankful to Reuben for helping make what could have been an incredibly stressful process so much easier. He was always very friendly and willing to help. He also gave me timely responses to any questions I sent over email or otherwise. I am so appreciative of the experience I had. Thank you!!

My Experience

Everyone is friendly. Ruben Diaz provided above and beyond customer service. He kept me well informed of the progress with my vehicle. I have no complaints at all. I would definitely recommend to others.

My Experience

Alan and Reuben provided a timely and fair quote for the work requested. Committed to a 2 day turn around and delivered as such. Have been a longstanding customer of CC for many years. The team in place now will keep me coming back for large and small requirements. 5 Star performance. Regards, Bob Livermore, CA