California Collision

4.8 (371reviews)
92%
57 California Ave,  Pleasanton,  CA  94566
Bot
Shop AssistantSparkles

Established in 2010. California Collision was established on the simple belief that the customer comes first. The owner has years of experience managing multi and large facilities but was never content. It always felt it was just about the numbers and hitting quotas and over looking the most obvious which is the quality of the repair. That's the reason the owner went into business for himself it's to provide a higher level of quality service and repairs that the competition overlooks. Here at California Collision we work for the customer not the insurance company backed by our life time guarantee on our repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri Closed
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (371)

Likely to Recommend

Repair Quality

Fast and Amazing work. Great customer service

Customer Service

My Experience

I’m extremely happy with the color matching on the replacement door. And for the perseverance of the team getting a door for a 2005 vehicle.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

I loved the customer service when we finally got the ball rolling on moving forward with getting my car fixed. However, I rate a 8 because I was unaware that Klebber was no longer with CA Collision. I was waiting around for an update for about 2 weeks (I was also on vacation) before calling CA Collision, only to be told Klebber is no longer with the company. Nobody told me this? After being transferred to Giovanni, then things went as planned. I just wish someone had told me about Klebber no longer taking care of my case. Other than that, would highly recommend this place to others

Likely to Recommend

Repair Quality

Customer Service

My Experience

Best shop in the bay área, excellent service and professional work.

My Experience

Great customer service and follow up. The quality of the repairs are also first class. Great job.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The car is beautiful now. Paint match is perfect. Great work!

Customer Service

Carlos was great, friendly and went above and beyond with customer service!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Excellent

Customer Service

Excellent

My Experience

Gio was fantastic! Very sweet and charismatic and helpful throughout the process. He explained the entire process and what to expect. Not only were the repairs done masterfully, but the entire car was clean and shiny! I really appreciated the extra mile! I would definitely recommend!

Likely to Recommend

Repair Quality

Customer Service

Hopefully I won't need to visit them again, but if I need body work in the future, I will return.

My Experience

After getting the car home, my wife noticed some issues with fitment and rough edges on the replacement bumper.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Paint blending is not great, discoloration on the new number and unblended paint marks on 3 quarter panel. Fitment of plastic covering pieces in trunk are loose. Left turn signal is blinking twice as fast as fast as the right turn signal. Fitment of the replacement parts seem to be pretty good.

Customer Service

Communication of the timelines were a bit inconsistent in the beginning, but responsiveness and communication with insurance company were good.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service