Campbell's Collision

4.9 (1,677reviews)
100%
6818 Cooley Lake Road,  Waterford,  MI  48327

In operation 45 years.

Campbell's Collision is a full service auto body repair facility servicing all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,677)

Customers say
Overall Customer Satisfaction
Customers consistently praise Campbell's Collision for outstanding service quality, professionalism, and attention to detail, with many noting their vehicles looked brand new or flawless after repairs. The friendly, knowledgeable, and caring staff received widespread appreciation, with numerous customers highlighting a welcoming atmosphere. Timeliness was a frequent highlight, as many repairs were completed ahead of schedule. Communication via text updates and phone calls was praised by many, though some customers noted they would have appreciated more proactive outreach during the repair process. Several customers also appreciated the complimentary interior and exterior cleaning of their vehicles. The shop's long-standing reputation was reinforced by many returning customers and strong recommendations to friends and family.
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"... did an amazing job on my car. From start to finish, the entire process was handled with professionalism and care. The team was very informative and kept me updated ..." Read more
"... better collision place to go. They go beyond great. My car looked brand new and so did the inside. They cleaned it up and it looked beyond great." Read more
"... They were very professional from start to finish and their technician are artist. My vehicle is a silver color, the hardest one to blend with original color but ..." Read more
"Campbell's Collision has always given me and my family excellent service with a professional eye to detail and repairs at a reasonable price. We have done business with ..." Read more
"... their professionalism. Genuinely suprised by the efficiency and timeliness of the repair. Absolutely recommend them to anyone needing their services." Read more
"Was ready about 4 days before promised!!"
"Completed two days earlier than originally promised."
"... excellent! They texted their progress every few days and finished my car repair 6 days early! Car looked great. Think they washed it maybe Repairs looked great. ..." Read more
"... informative and kept me updated every step of the way, ensuring everything was completed in a timely manner. Their customer service was truly outstanding—friendly, ..." Read more
"Initial timeline given at estimate was one week; it was closer to three weeks."

My Experience

A perfect transaction! I would highly recommend!

My Experience

They did a beautiful job. My truck looked and smelled brand new. Larry and his staff were great. From the moment I walked in the door I felt I was in the right once. Very professional, knowledgeable and I felt like they went out of their way to help me. No worries throughout the process. They took care of everything. I'm very happy and pleased and would highly recommend them.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Very professional staff. Immaculate work areas. Kept me posted on the work being done and delivered on time. My car looked just like new. I would highly recommend Campbell’s Collision!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Outstanding workmanship and care to details is also outstanding. My six year old truck likes like it just rolled off the showroom floor. The only problem I have now is I'm not willing to trade it in for a new one. THANKS TO ALL THE PEOPLE THAT MADE IS POSABLE. THANKS

Customer Service

My Experience

My Experience

My Compass looks gorgeous again! Wonderful work, great communication. Your new construction looks great.

My Experience

Beth was great to work with and made the process very easy and smooth. The repairs looks great. Very good experience! Thank you to everyone involved in the repairs!

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Customer Service

They explained everything to us. Very friendly and helpful. Thank you for the loaner cars while fixing the car.

Returned Clean

My Experience

You did a great job on my car and I would tell everyone who did fix it. Thank you again.

My Experience

What a wonderful experience from start to finish...outstanding customer service.

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Customer Service

Returned Clean

My Experience

Everyone is nice and get the job done quickly what makes the problem easier to deal with. Thank you to whole team.

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Repair Quality

Good communication throughout process. Quality of repair is good so far. Connection with rental car pickup process helpful.

Customer Service

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Repair Quality

Repair took slightly longer than expected due to replacement hood arrived damaged and a second one had to be ordered. Not Campbells fault at all, they just didn’t communicate that to me until I called them.

Customer Service

My Experience

Campbell's Collision has always given me and my family excellent service with a professional eye to detail and repairs at a reasonable price. We have done business with Campbell's Collision for forty+ years and plan to continue.

My Experience

Always great work!

My Experience

The repair looked flawless. It was done quickly. You took care of everything either State Farm, lessening the stress. Thank you.

Likely to Recommend

Repair Quality

Always a very pleasant experience whenever I have to have any work done. Staff is very kind and friendly.

Customer Service

Returned Clean

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Customer Service