Gerber Collision & Glass - Waterford/Highland Rd.
5900 Highland Rd,
Waterford,
MI
48327
USA
In operation 84 years, 3 years at this location.
Gerber Collision & Glass - Waterford offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praise Gerber Collision for excellent customer service, quality repairs, and timely completion. Many highlight the exceptional communication throughout the repair process, with regular updates provided. The staff is frequently described as friendly, professional, and helpful. Repairs are often completed earlier than expected, and the quality of work is highly regarded, with many customers saying their vehicles look like new. The cleanliness of vehicles upon return is also frequently mentioned as a positive. While a few isolated issues were reported, the vast majority of feedback is overwhelmingly positive, with many customers stating they would recommend Gerber Collision to others.
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Service Quality
"I am incredibly satisfied with the customer service. My every question and concern was responded to with ..."
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"The front desk girl is so welcoming and helpful. She returns your calls quickly and with the needed ..."
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"They kept me updated on everything from the scope of the work, the estimate, the insurance claim, the ..."
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"Super friendly, professional, and courteous. They went way above and beyond anything that we ..."
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"Very nice and professional"
"Fast service"
"It was ready earlier than promised actually."
"Surprisingly early. I was a happy girl."
"There were some delays but this was out of their hands. I feel the car was ready based in the average ..."
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"I thought the time frame was better than initially expected. Way better than past experience with other ..."
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"... good the truck looked when it was returned to me. I was kept informed ear step of the process with my questions and concerns answered promptly ..."
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"They called me and explained everything they were doing."
"The communication from Gerber Collision was exceptional and one of my favorite aspects of the repair job. ..."
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"Yes. Almost daily after about a week."
"Kept me updated regularly"
Christopher
(Honda owner)
reviewed 11/28/25
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Rodney
(Jeep owner)
reviewed 11/24/25
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Deanna
(Ford owner)
reviewed 11/23/25
Likely to Recommend - 5.0/5.0 -
I would recommend Gerber without hesitation.
Repair Quality - 5.0/5.0 -
Gerber’s work is beautiful! Everyone I dealt with was so nice.
Customer Service - 5.0/5.0 -
Very personable and well informed.
Meshelle
(Honda owner)
reviewed 11/21/25
My Experience - 5.0/5.0
Thomas
(Cadillac owner)
reviewed 11/21/25
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Thomas
(Buick owner)
reviewed 11/21/25
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Sarah
(Subaru owner)
reviewed 11/20/25
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Matthew
(Mercedes-Benz owner)
reviewed 11/15/25
My Experience - 5.0/5.0 -
Very satisfied! Staff were very knowledgeable, friendly, and easy to work with. I was kept informed on work progress and it was completed as scheduled. I will definitely be recommending to friends and family!
Robert
(Buick owner)
reviewed 11/10/25
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Ryan
(Chevrolet owner)
reviewed 11/7/25
My Experience - 5.0/5.0 -
Thank you for the excellent work and the fast turn around!
Susan
(Jeep owner)
reviewed 11/5/25
My Experience - 5.0/5.0 -
I would recommend Gerber to everyone I know!
Elton
(Chevrolet owner)
reviewed 11/3/25
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Jeffrey
(Jeep owner)
reviewed 11/3/25
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Donald
(Ford owner)
reviewed 11/3/25
My Experience - 5.0/5.0 -
Friendly, professional honest service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kathryn
(Nissan owner)
reviewed 11/2/25
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Robert
(Ford owner)
reviewed 11/1/25
My Experience - 5.0/5.0
Kelly
(Chevrolet owner)
reviewed 10/30/25
My Experience - 5.0/5.0 -
David was very helpful and blocked me through the whole process. He took care of everything for me! Would highly recommend taking your vehicle here.
Jami
(Subaru owner)
reviewed 10/30/25
My Experience - 5.0/5.0 -
Friendly, fast, communicative. Awesome staff and service. If only everyone and every business was like this. Thanks for making this process so easy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Susan
(Chevrolet owner)
reviewed 10/29/25
My Experience - 5.0/5.0 -
The employs at Gerber, Waterford very great in every area. They were kind, helpful and very attentive. I would highly recommend Gerber. Thank you for making everything easy and stress free.
Joseph
(Chevrolet owner)
reviewed 10/27/25