Highland Road Collision Inc.

4.9 (1,608reviews)

98%

(248) 698-2944

10180 Highland Rd, White Lake, MI 48386

98%

See Photos

10180 Highland Rd
White Lake, MI 48386

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

About Highland Road Collision Inc.

See Photos

10180 Highland Rd
White Lake, MI 48386

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Highland Road Collision is a family owned and operated collision shop that has been in business since 1971. We take great pride in the work we do and certain you will have a great experience here with us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Call

Website

Reviews (1,608)

Sort By:
Newest
Rating

1,048 Customers Rated

5 Stars

59.3% Complete

(953)
4 Stars

3.7% Complete

(60)
3 Stars

0.7% Complete

(12)
2 Stars

0.6% Complete

(10)
1 Star

0.2% Complete

(3)
< 1 Star

0.6% Complete

(10)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for exceptional customer service, with many highlighting the friendly, professional, and knowledgeable staff who go above and beyond expectations. The quality of repairs receives outstanding feedback, with vehicles often looking like new or better than before. Customers appreciate the timely service, with many repairs completed ahead of schedule. The comprehensive text communication system keeps customers well-informed throughout the repair process. Additional touches like detailed cleaning inside and out, and convenient services such as home delivery, significantly enhance customer satisfaction. While most experiences are highly positive, a few customers noted issues with sensor problems and check engine lights after repairs, suggesting room for improvement in quality control checks before vehicle return.

Select to learn more

Service Quality
Timeliness
Communication

"Car is not fixed I have a check engine light on. Not to mention I have front sensor issues."

"We had to go for pick-up 2 extra times. One for the service engine light and one for the ..." Read more

"... team was more helpful than my insurance company. My car was returned when promised and was cleaner than when they got it! I couldnt be more satisfied ..." Read more

"Excellent job guys !"

"... me through everything and communication was great. My car looks perfect; like nothing even happened! It was returned to me cleaner than I left it which ..." Read more

"It was ready early !"

"Car was ready early."

"Before promised."

"Ready before"

"A day before … love the text updates !"

"Great text communication throughout the process. ."

"They updated frequently via text which was greatly appreciated!"

"Online link is super useful to check status as well as text message updates! Great"

"100% Great daily text updates!!!"

"All the time by text"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Car is not fixed I have a check engine light on. Not to mention I have front sensor issues."

"We had to go for pick-up 2 extra times. One for the service engine light and one for the ..." Read more

"... team was more helpful than my insurance company. My car was returned when promised and was cleaner than when they got it! I couldnt be more satisfied ..." Read more

"Excellent job guys !"

"... me through everything and communication was great. My car looks perfect; like nothing even happened! It was returned to me cleaner than I left it which ..." Read more

"It was ready early !"

"Car was ready early."

"Before promised."

"Ready before"

"A day before … love the text updates !"

"Great text communication throughout the process. ."

"They updated frequently via text which was greatly appreciated!"

"Online link is super useful to check status as well as text message updates! Great"

"100% Great daily text updates!!!"

"All the time by text"

Richard (Mazda owner) reviewed 11/24/25

Communication was great. The repair turnaround time was done sooner than expected, and the car looks like new. Thank you for your top-quality work!

Highland Collision was great all the way through. Communication was excellent and final repair was ahead of the original estimated time.

Everyone was friendly and helpful

Susan (Chevrolet owner) reviewed 11/24/25

Michael (Ford owner) reviewed 11/20/25

Craig (GMC owner) reviewed 11/19/25

Great job as always.

Annette (GMC owner) reviewed 11/18/25

We had to go for pick-up 2 extra times. One for the service engine light and one for the broken windshield. Other collision centers have done a quick clean inside and out before I picked up my vehicle. Other than that, as far as we can see the work was completed well.

The team was very polite and respectful.

William (Lincoln owner) reviewed 11/14/25

Kept us updated throughout the insurance approval and repair process and made car look like new. Very satisfied.

Troy (GMC owner) reviewed 11/13/25

John (Chevrolet owner) reviewed 11/12/25

John (Acura owner) reviewed 11/10/25

Thank you for your honesty on the repairs.

David (Cadillac owner) reviewed 11/7/25

My repair was done on time and looks like new. They were very professional, I would take my car there again.

Dennis (GMC owner) reviewed 11/6/25

The truck is great thanks

Jessica (Lincoln owner) reviewed 11/3/25

Chris (Jeep owner) reviewed 11/3/25

They were prompt and also detailed my car

Troy (GMC owner) reviewed 11/3/25

Steve Thibodeau Llc (Chevrolet owner) reviewed 10/31/25

Everything worked out great

Darlene (Mazda owner) reviewed 10/27/25

Chris (Chevrolet owner) reviewed 10/27/25

Kimberly (Chevrolet owner) reviewed 10/22/25

Scott and Rich are always great to work with for all of our vehicle repair needs. Exemplary service.

Edmund (Chevrolet owner) reviewed 10/20/25

Sean (Jeep owner) reviewed 10/20/25

Top of reviews

Lunghamer Buick GMC

5.0 222 reviews
5825 Highland Rd
Waterford, MI 48327
Campbell's Collision

4.9 1,495 reviews
6818 Cooley Lake Road
Waterford, MI 48327
Gerber Collision & Glass - Wat...

4.9 1,058 reviews
5900 Highland Rd
Waterford, MI 48327

view more shops in: White Lake | 48386

When leaving your vehicle, make sure the auto body shop completes a prior damage inspection to identify any scratches or dents not related to the accident.

Highland Road Collision Inc.

Get an AI powered repair cost prediction

About Highland Road Collision Inc.

Get an AI powered repair cost prediction

Reviews (1,608)

1,048 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0 -

Customer Service - 4.5/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -