Highland Road Collision Inc.

5.0 (1,705reviews)
100%
10180 Highland Rd,  White Lake,  MI  48386
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Shop AssistantSparkles

Highland Road Collision is a family owned and operated collision shop that has been in business since 1971. We take great pride in the work we do and certain you will have a great experience here with us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,705)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional repair quality, with many noting their vehicles looked brand new or even better than before. The team receives high marks for professionalism, friendliness, and clear communication, including proactive text and app updates throughout the repair process. Timeliness is a standout strength, with numerous customers reporting their vehicles were completed ahead of schedule. Customers also appreciate the complimentary interior and exterior detailing upon vehicle return. A few customers noted isolated concerns such as a delayed return visit for minor issues, though these were promptly resolved. Overall, the overwhelming sentiment reflects a loyal, highly satisfied customer base that enthusiastically recommends the shop.
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"An excellent quality job. They made my rusty AEV bumper look better than new. Price was fair, service was ..." Read more
"Very satisfied. Great repair in timely manner. My car looks like new. Friendly, professional staff—accommodating ..." Read more
"... Insurance and Highland Road Collision was outstanding. Work completed as quoted and down on time. I was informed of the repair status daily." Read more
"Customer service is amazing. The job was done before the quoted completion date and the work was show room quality."
"... you've fixed for me over the last 20 plus years. Always professional exceptional work !!!" Read more
"Looks great, fair price,done 2 days earlier than projected,thanks great job"
"My vehicle looks excellent, and was finished 5 days earlier than expected."
"They did great work and finished faster then anticipated"
"Promised car by Friday. Got it Wednesday. Awesome work."
"Was done about 3 days early"
"... perfect, I am beyond pleased with the final product. The communication during the process was flawless! Plan on sending anyone i know here for work and future ..." Read more
"Highland Collision was great all the way through. Communication was excellent and final repair was ahead of the original estimated time."
"100% Great daily text updates!!!"
"Great service, great team. Love that they send text updates to follow along with the progress of my car and service was completed quickly. ..." Read more
"Kept us updated throughout the insurance approval and repair process and made car look like new. Very satisfied."

Likely to Recommend

I've had many interactions with Hiland and I am always completely satisfied.

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Returned Clean

My Experience

Very good paint match. Fast turnaround. Long established business with consistently good service. 30 year customer.

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Repair Quality

Best paint color match around.

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Returned Clean

My Experience

Everything was amazing! The customer service, how quickly the work was done & the status link. My messy car was cleaned! You guys are amazing!

My Experience

The completed truck and the whole process from your guys end was perfect, I am beyond pleased with the final product. The communication during the process was flawless! Plan on sending anyone i know here for work and future work on my other vehicles when the times comes! 10/10 recommend

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My Experience

They were Awesome!!! Great job and friendly, professional service

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Great experience

Repair Quality

Customer service is amazing. The job was done before the quoted completion date and the work was show room quality.

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Likely to Recommend

The shop was clean, the employees were very nice and they did the job fast. Thank you for staying on schedule , it looks great

Repair Quality

Truck looks great

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Great customer service

My Experience

Speedy fix, done perfectly, wouldn’t ever want to take my car anywhere else.

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Returned Clean

My Experience

Everyone I dealt with were wonderful. Will recommend them.

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Have used Highland Road collision over the years for several projects. Always completely satisfied with the work that was done on our vehicles.

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Returned Clean

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Great job

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My Experience

Rich and his team did an outstanding job repairing our vehicle. The work was done on time with quality Excellent collision shop all around!

My Experience

Always the best experience. We have used Highland Road Collision for all of our vehicles body repair needs since 2018. They are punctual, responsive and friendly. The quality of their work is excellent. Thank you,, again, for a wonderful experience!

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Returned Clean