Highland Road Collision Inc.

4.9 (1,721reviews)
99%
10180 Highland Rd,  White Lake,  MI  48386
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Shop AssistantSparkles

Highland Road Collision is a family owned and operated collision shop that has been in business since 1971. We take great pride in the work we do and certain you will have a great experience here with us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,721)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new or better than expected upon return. The team receives strong recognition for professionalism, friendliness, and helpfulness throughout the repair process. Timely and often early completions are frequently highlighted, with several customers pleasantly surprised by ahead-of-schedule deliveries. The text and app-based communication updates are widely appreciated, keeping customers informed at every stage. Many customers also commend the complimentary interior and exterior detailing as a thoughtful bonus. A few customers noted minor issues such as a return visit for unresolved items, but these were exceptions in an overwhelmingly positive body of feedback. Long-term loyalty and strong recommendations reflect deep trust in the shop.
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"An excellent quality job. They made my rusty AEV bumper look better than new. Price was fair, service was ..." Read more
"Very satisfied. Great repair in timely manner. My car looks like new. Friendly, professional staff—accommodating and easy ..." Read more
"... job was done before the quoted completion date and the work was show room quality." Read more
"My car looks like brand new!"
"Repairs were completed ahead of schedule and done extremely proficient. The entire team was professional keeping me informed ..." Read more
"Looks great, fair price,done 2 days earlier than projected,thanks great job"
"My vehicle looks excellent, and was finished 5 days earlier than expected."
"They did great work and finished faster then anticipated"
"Promised car by Friday. Got it Wednesday. Awesome work."
"Speedy fix, done perfectly, wouldnt ever want to take my car anywhere else."
"... perfect, I am beyond pleased with the final product. The communication during the process was flawless! Plan on sending anyone i know here for work and future ..." Read more
"Kept us updated throughout the insurance approval and repair process and made car look like new. Very satisfied."
"Highland Collision was great all the way through. Communication was excellent and final repair was ahead of the original estimated time."
"Text system is excellent."
"Great service, great team. Love that they send text updates to follow along with the progress of my car and service was completed quickly. Will ..." Read more

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I was nice to give a 6, only due to the body work looks good. Disappointed in the things check off to fix but missed but charged the insurance company. Highland repair the 3 items only because I caught them. ! It took 3 times for me to go up there and 20 days I didn't have my vehicle which is an inconvenience. So NO I would NOT recommend Highland Collision.

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My Experience

Good work, timely , and friendly staff. Thank you

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Good work and great service

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The repair looks great, like it's brand new

Customer Service

Great interactions with everyone

Returned Clean

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Great job!

Customer Service

Always a smile and very courteous

My Experience

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Repair Quality

I hope I never have to make another claim but if I do I will always come back to Highland Collision! Great work, Great Staff, amazing people!

Customer Service

Please see previous comment

My Experience

Thanks

Likely to Recommend

Always would recommend.

Repair Quality

HRC does a great job and gets it done as fast as possible.

Customer Service

Great people

Returned Clean

My Experience

My Experience

My Experience

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They took very good care of me and my car

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My Experience

Car looks great again and good communication through out the process. Thank you!

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Returned Clean

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I've had many interactions with Hiland and I am always completely satisfied.

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My Experience

Very good paint match. Fast turnaround. Long established business with consistently good service. 30 year customer.

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Repair Quality

Best paint color match around.

Customer Service

Returned Clean

My Experience

Everything was amazing! The customer service, how quickly the work was done & the status link. My messy car was cleaned! You guys are amazing!