Campbell's Collision

4.9 (1,650reviews)
100%
6818 Cooley Lake Road,  Waterford,  MI  48327

In operation 45 years.

Campbell's Collision is a full service auto body repair facility servicing all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,650)

My Experience

Looks great! Appreciate the fact you did it on time as stated. Thank you.

Likely to Recommend

Most definitely would recommend their business.

Repair Quality

I’m very pleased with all aspects of Campbells service. They were timely and well executed. Thank you!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Jesse and all of your staff were a pleasure to deal with.

Customer Service

Jesse and all of your staff were a pleasure to deal with.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

You guys were awesome and very informative

Likely to Recommend

Repair Quality

You guys were very informative and very nice and patient. Would recommend you guys in the future

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

DID A GREAT JOB AND HAD IT DONE IN JUST A WEEK.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great customer service, timely notifications and vehicle looks great!

Likely to Recommend

Repair Quality

Would highly recommend Campbells Collision!

Customer Service

My Experience

The car looks great...you can't tell anything happened to it. Staff was wonderful and very attentive to everything!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Complete satisfaction describes our experience at Campbell’s. From the estimation through final inspection we felt that our concerns were addressed with care and professionalism. No one looks forward to body repairs. Campbell’s eliminated our concern over finding a trustworthy shop that provides a quality repair. If your Insurance doesn’t recommend Campbell’s be sure to ask them why

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Jesse and the front desk team were amazing! The fellas that worked on my car made her so pretty....thank you all so much!

My Experience

While parts availability will always be a problem, customers appreciate that Campbell’s is proactively following up with suppliers and reporting back to the customers. Otherwise it seems like nothing is happening to the customers.

Likely to Recommend

Workmanship was great. Communication could be improved.

Repair Quality

The insurance part was fine. I had to wait for repair parts.

Customer Service

Good overall but they could have been more proactive in interacting with the parts suppliers and following up with me as their customer.

Likely to Recommend

Repair Quality

Communication was good, work was excellent, truck looks great again. Thank you guys!

Customer Service

Returned Clean

My Experience

The repairs to our vehicle were perfect. Cudos to your technicians! Our issue is that it took 22 days to finish our repair. It was not a huge job. I understand that the insurance company took their sweet time coming out to review. However, there did not appear to be a sense of urgency to finish asap. Also, we were not offered a chance to use a loner car. We have used Campbells several times in the past and have been very happy with the service and repairs. Beth was a good communicator during the process.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

excellent service . Good from beginning to end!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean