Canoga Auto Body Inc

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0 -

They do great work in a timely fashion.

Repair Quality - 5.0/5.0 -

They do great work, and the process from beginning to end is very smooth.

Customer Service - 5.0/5.0 -

They keep the lines of communication open throughout the entire process

Likely to Recommend - 5.0/5.0 -

Had two cars back to back repaired

Repair Quality - 5.0/5.0 -

Amazing service A to Z!!

Customer Service - 5.0/5.0 -

Just perfect!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service, car looked new!

Customer Service - 5.0/5.0 -

Always took their time with my questions.

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0 -

Great communication, keeped me informed.

Likely to Recommend - 5.0/5.0 -

Highly recommended to others

Repair Quality - 5.0/5.0 -

Excellent service. Professional job in repair. Customer-friendly service.

Customer Service - 5.0/5.0 -

Perfect customer service.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

20 YEARS USE FOR REPAIRS . TOP SERVICE AND GREAT QUALITY

Customer Service - 5.0/5.0 -

EXELENT

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

You are really good unbelievable great work great communication

Customer Service - 5.0/5.0 -

Unbelievable

Likely to Recommend - 5.0/5.0 -

Already recommended my friends

Repair Quality - 5.0/5.0 -

100 awesome experience!!!

Customer Service - 5.0/5.0 -

They were amazing!!!

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

I think Tracy needs to show more empathy, whenever a customer needs to delay in picking up their repaired vehicle. I made her aware of my restoration project, which became necessary on account of my fresh water flood last summer. Apparently, that did not invoke much sympathy from her. Tracy was trying to rush things along. So I called AAA, and Detiney my Adjuster, extended my timeline.

Customer Service - 4.0/5.0 -

Please see my prior notation. I hope that this won't fall on deaf ears. I have the highest level of respect for Craig Dillman. Michael Serkin, 30 year client

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent Body Shop. They were very accommodating to my requests and they are great communicators. I received text messages letting me know the progress of the repairs. Tracy was the contact person I worked with and she was always easy to reach and was always courteous and helpful. This shop was really great to work with. And the final result was beautiful.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The people I interacted with were polite, and very helpful!

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great professional work!

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0 -

Repair work is flawless - car looks brand new and the door closes just as brand new too. My only main complaint is that it took pretty much twice the number work working days as initially quoted - I know things aren’t always in your control but just maybe a more realistic worst case scenario would have been helpful to plan better.

Customer Service - 5.0/5.0

Likely to Recommend - 3.0/5.0 -

10 on job performance, 1 on scheduling options offered initially

Repair Quality - 5.0/5.0

Customer Service - 2.5/5.0 -

Initial contacts totally not satisfactory. Good during the actual job performance.