Cape Ann Auto Body

5.0 (200reviews)
98%
19 Grove St.,  Essex,  MA  01929

In operation 71 years.

As a family owned and operated body shop, we work even harder to satisfy our customers. The proper repair of collision damage is critical to the safety and performance of your vehicle. Each vehicle is repaired to factory specifications in our state-of-the-art collision center facility. Our highly skilled technicians use only the highest quality equipment, parts and materials.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Chinese
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (200)

Likely to Recommend

Repair Quality

Great service and timing.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

SUPER helpful all around... great shop! great people! Will be going there from now on.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

CAA did a great job on my grill repair. Finding the replacement parts was not easy but they did and it looks great.

Customer Service

Returned Clean

My Experience

CAA worked directly with the insurance company and kept me informed along the way. There was little for me to do and the final outcome was an excellent job with little stress for me.

Likely to Recommend

Repair Quality

very pleased with the work and the customer service throughout the process.

Customer Service

excellent communication

Returned Clean

Likely to Recommend

Repair Quality

Great job, on time and on budget.

Customer Service

Kept me updated with progress reports

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Well done, great service.

Likely to Recommend

Repair Quality

Great job. Would highly recommend

Customer Service

Great job. Highly recommend

Returned Clean

My Experience

My car was repaired in a timely manner with regular updates and they handled all the paperwork with the insurance company. The car was restored to like new condition. I couldn’t be happy.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was glad you kept me updated along the way. Thank you!

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Repair Quality

Customer Service

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Repair Quality

Professional, prompt quote and completion of job. Could not be any happier. Thank you.

Customer Service

Returned Clean

My Experience

Thank you for everything. It was a great experience and I will recommend and use your services again if needed.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

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Repair Quality

Customer Service

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My Experience

Car looked new and was fixed in short order. Thanks so much!

Likely to Recommend

Repair Quality

Excellent customer service, repair and communications all along the way.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean