Cape Ann Auto Body

5.0 (200reviews)
98%
19 Grove St.,  Essex,  MA  01929

In operation 71 years.

As a family owned and operated body shop, we work even harder to satisfy our customers. The proper repair of collision damage is critical to the safety and performance of your vehicle. Each vehicle is repaired to factory specifications in our state-of-the-art collision center facility. Our highly skilled technicians use only the highest quality equipment, parts and materials.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Chinese
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (200)

My Experience

I’m very happy with the work that was done and for the loaner car that was provided to me while my car was being repaired.

Likely to Recommend

Repair Quality

Customer Service

I appreciated having the loaner car.

Returned Clean

Likely to Recommend

Repair Quality

They underpromised and over delivered. Thanks!

Customer Service

Returned Clean

My Experience

Good job

Likely to Recommend

Repair Quality

Good job repainting dented trunk lid.

Customer Service

Good job, a little mixup on final pick up and communication, but great result.

Returned Clean

My Experience

My Experience

Very professional from vehicle drop off to pick up. Communicative throughout the repair journey. The quality of work was outstanding. Perfect blend of coloring was noticed and appreciated. Thank you all.

Likely to Recommend

Repair Quality

Great service, very friendly and fantastic communication

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everyone was nice and accommodating. My car looks great.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

My vehicle was restored beautifully—I’m extremely satisfied with the result.

Customer Service

The staff are helpful and wonderful to speak with.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

We are very pleased with the work you did on my 12 year old VW. Friends call it a jalopy and why are we putting money into it! But I like the car and it is a diesel so it still has some life left we hope. Thank you

Likely to Recommend

Great work and fair price

Repair Quality

They did a great job with our fender bender and the pricing was very fair

Customer Service

They were very pleasant and helpful

Returned Clean

Likely to Recommend

Repair Quality

Great work, good folks to deal with

Customer Service

Returned Clean

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Repair Quality

Cape Ann Auto has never disappointed me. They keep you informed, help with insurance, and are so nice.

Customer Service

The best!

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

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Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Chris and Glenn are the best…period, full stop.

Likely to Recommend

Repair Quality

Chris and Glenn are terrific

Customer Service

Returned Clean