Cape Ann Auto Body

5.0 (200reviews)
98%
19 Grove St.,  Essex,  MA  01929

In operation 71 years.

As a family owned and operated body shop, we work even harder to satisfy our customers. The proper repair of collision damage is critical to the safety and performance of your vehicle. Each vehicle is repaired to factory specifications in our state-of-the-art collision center facility. Our highly skilled technicians use only the highest quality equipment, parts and materials.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Chinese
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (200)

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Returned Clean

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Repair Quality

Work was done quickly and reasonably priced, results were very good

Customer Service

Returned Clean

My Experience

Great place to work with. Super nice and car looks great. Thank you!

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Customer Service

Returned Clean

My Experience

My Experience

The car wasn’t clean very well upon return. There was overspray in the bumper. Poor attention to detail.

Likely to Recommend

Repair Quality

Work was good. Very little attention to detail.

Customer Service

Returned Clean

My Experience

Top notch customer service and exceptional attention to detail. Will rate them to all friends and family needing their car repaired! 10 STARS! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Likely to Recommend

Repair Quality

Amazing customer service and excellent craftsmanship! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Customer Service

⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Returned Clean

Likely to Recommend

Repair Quality

Back of rav4 was hit, cannot tell there was any damage done. Totally satisfied!

Customer Service

Woman at front desk( I forget her name) is so knowledgeable and cheerful!

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Returned Clean

Likely to Recommend

I would not hesitate to recommend Cape Ann Autobody.

Repair Quality

My experience could not have been better. I highly recommend Cape Ann Autobody.

Customer Service

Communication was fantastic and employees were very service oriented.

Returned Clean

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Repair Quality

Amazing job!! Great people to deal with as well!!

Customer Service

The front desk workers are very sweet and kind. A real pleasure dealing with them.

Returned Clean

My Experience

Great experience.

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Customer Service

Returned Clean

My Experience

Great job guys! I will use you again!

My Experience

Thank you so much for your constant communication and going above and beyond!

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Returned Clean

My Experience

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Repair Quality

No problems

Customer Service

Returned Clean

My Experience

Absolutely unreal service and turn around time

Likely to Recommend

Repair Quality

I can’t say enough about the fabulous work, service & staff at Cape Ann Auto Body. They go that extra mile for you and make you feel like you are their only customer. Thank you!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean