Cape Ann Auto Body

5.0 (199reviews)
98%
19 Grove St.,  Essex,  MA  01929

In operation 71 years.

As a family owned and operated body shop, we work even harder to satisfy our customers. The proper repair of collision damage is critical to the safety and performance of your vehicle. Each vehicle is repaired to factory specifications in our state-of-the-art collision center facility. Our highly skilled technicians use only the highest quality equipment, parts and materials.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Chinese
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (199)

My Experience

very well done. good communication during whole process. thank you.

My Experience

My Experience

The body work done by CAAB on my 2025 VW Taos was perfect! Thank you!

Likely to Recommend

Repair Quality

Cape Ann Auto Body and their team is the best!!

Customer Service

Returned Clean

My Experience

Very helpful and convenient.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Definetely!

Repair Quality

Great service. Excellent customer service. My vehicle was in and out in less than a week with a complimentary detailing! Thank you!

Customer Service

Returned Clean

My Experience

I appreciated guidance on the insurance process. I appreciated that I got a description of the work that needed to be done in advance, in plain language.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I have used cape ann auto body many times and have been completely satisfied each time.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Have already recommended CAAB!😉

Repair Quality

I couldn’t have been happier with my beginning to end experience with my Honda being made handsome again @ Cape Ann Auto body! From Tim to Patty to Robyn and all the guys In between who did such an amazingly perfect job with the restoration! THANK YOU!

Customer Service

Returned Clean

My Experience

I love that I was able to bring my car in right away to be serviced. Everyone was kind, helpful, and knowledgeable. The work was completed within the timeframe they gave me. The car looks fantastic! I am very pleased with their work. Thank you very much.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

good work nice poeple

Returned Clean

My Experience

Cape Ann Auto did an extremely good job on my car. It was very quick and I would recommend them to anyone.

Likely to Recommend

I was very pleased with the work that was done. I would recommend Cape Ann Auto Body in a heartbeat.

Repair Quality

You did a wonderful job.

Customer Service

They were very forthcoming with everything that had to be done.

Returned Clean