Cape Ann Auto Body
In operation 71 years.
As a family owned and operated body shop, we work even harder to satisfy our customers. The proper repair of collision damage is critical to the safety and performance of your vehicle. Each vehicle is repaired to factory specifications in our state-of-the-art collision center facility. Our highly skilled technicians use only the highest quality equipment, parts and materials.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Chinese
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication and repairs across the board were A+. Will be taking my vehicle here from now on for any maintenance/repairs!
Customer Service - 5.0/5.0 -
Fantastic and informative
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My repairs were not the issue but as you know my insurance issues caused a delay. I’m glad everything worked out and the car looks great. Thank you to all of the people I delt with at CAAB. Happy New Year.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for doing great work. I especially appreciate you being on my side when working with the insurance company to do what is best for my car and your customer.
My Experience - 5.0/5.0 -
Thank you! The work was done very well and we appreciate the ease of communications and keeping us updated. We very much appreciate your also cleaning the interior of the car, above and beyond. Don and Gail
My Experience - 5.0/5.0 -
This is a great shop for repairs and auto body. I have been a customer for 30 years
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Considering the quality of the work, quick turnaround time of the repair and the friendliness of the people I dealt with I would recommend Cape Ann Autobody.
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Everyone there was very nice. I would have appreciated more frequent updates either via text, email or a phone call.
Returned Clean
My Experience - 5.0/5.0 -
Quick service and made the car look brand new
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Awesome service with friendly staff. Quick turnaround too! Highly recommend Cape Ann Autobody :)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All great!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
You said one question. This is the second.
Likely to Recommend - 0.5/5.0 -
No way. I wanted my car FIXED. The new parts were not installed right. I have a 1/2" gap between my back fender and tail lights that was never there before. No amount of polish makes up for this.
Repair Quality - 1.0/5.0 -
The paint is beautiful but the body parts were not installed properly. Very disappointing. Pascucci's would not have done poor work like this.
Customer Service - 2.5/5.0 -
The front desk women were 10/10. (Especially Robin) The email people 0/10. That averages to 5, which is my rating.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Many thanks! You all helped reduce my stress level by being kind, direct, and competent! I have already advocated for you among my friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Cape Ann Autobody is the only place we take our cars. From the initial phone call to set the appointment, Robin is always is cheerful and helpful. The service is terrific! The pricing is reasonable as well.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and the car looks great
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job guys
Customer Service - 5.0/5.0 -
Great job, thank you
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Timely and professional….start to finish.