Capitol Auto Body

4.7 (801reviews)
94%
5373 W Emerald St.,  Boise,  ID  83706

In operation 66 years.

Capitol Auto Body is a family owned and operated business that always strive to provide top quality collision repairs coupled with outstanding customer service. We’re proud of our skilled I-CAR trained technicians and stand behind our work with a limited lifetime warranty for as long as you own the vehicle. Capitol Auto Body was founded back in 1960, with the emphasis on quality workmanship, and that is why we’ve been able to build a thriving business that has grown over the years. It all begins with our commitment to repairing every car using only strict OEM procedures. With today’s highly sophisticated vehicles with multiple computer systems including cameras and sensors throughout the car, today’s collision repairers need to possess the right knowledge, experience, tools and experience to fix every car precisely.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (801)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent customer service! They had an estimate to my insurance in an hour and got me scheduled right away! My car looks great! Thanks to Capital Auto Body! You rock💕

Likely to Recommend

Repair Quality

Capitol Auto Body replaced a dented rear bumper on my pickup. The price was competitive, the work was done the same day we dropped off the pickup, and the quality of the work was excellent. We would use them again, and would highly recommend them.

Customer Service

Returned Clean

My Experience

You guys are "on It". The only one I deal with is Trevor, but he must have a good team backing him up and making him look good. Thanks again.

Likely to Recommend

Repair Quality

Capitol Auto did hear work on my truck and did a good job at keeping my updated on the work, though the scheduled completion date was adjusted 3 times. Also, the total cost was more than twice the estimate. I was notified early on there was a little more damage than initially seen, but it didn't sound like it would be significant. I do feel it could have been communicated a bit better.

Customer Service

Though they were very nice to work with, the communication could have been a little better

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

We appreciated how the whole process went so smoothly.

Likely to Recommend

Very professional work and results!

Repair Quality

Cost more than initial quote but that was understandable because of nature of repair (rear bumper sensors/camera needed recalibrated,etc...quarter panel adjacent needed work also)Love the results...looks like new(matches new 2025 Camry,so it needed to look good)

Customer Service

Trevor was great and the texts that came every day were good to let me know of slight delays thereby eliminating need to call and ask.

Returned Clean

Likely to Recommend

Repair Quality

Looked great!!

Customer Service

Seemed to go really smooth and we were notified as to the progress of the repair on an ongoing basis throughout, Thank you.

Likely to Recommend

Based on the poor communication, new issues after the repair and lack of follow-up, I can’t credibly recommend the shop to anyone.

Repair Quality

Communication was very poor throughout and I communicated that I am having electronic issues now and no one has answered me or contacted me. I never had electronic issues before and now my internal buttons have not been working and only work at random.

Customer Service

I was promised follow-ups and then not contacted when expected

Returned Clean

My Experience

I expected top notch service and I got Top Notch Service. What I hadn't expected was the gentle, gentle personal care that I received especially from Wally, but also on the phone from Jeff. Thank you, thank you.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great work timely auto looks brand new

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Very fast and still quality work

Likely to Recommend

Repair Quality

Customer Service

Even though there were delays they kept me in the loop

Returned Clean

My Experience

My car was ready well ahead of schedule. Great job and great service. Never disappoints!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Wally is a real pro; so extremely likely!

Repair Quality

Customer Service

Wally's attention to detail, professionalism, and focus on excellence sets the bar extraordinarily high for the level of customer service I will be expecting from other organizations in the future!

Returned Clean

Likely to Recommend

Repair Quality

Everyone was polite, experienced, respectful. The repair was excellent

Customer Service

Returned Clean

My Experience