Car Care Autobody

4.9 (2,393reviews)
99%
1111 Dell Ave Ste C,  Campbell,  CA  95008

Car Care Autobody & Refinishing is an independent and family owned business located in Campbell, California. Since 1991, vehicle owners throughout the Bay Area have turned to our team of professionals for all of their collision repair needs. Our experienced and trained technicians have the knowledge and skills necessary to ensure their vehicle receives the best possible care. We take the necessary steps to bring your vehicle back to pre-loss condition and do our best to alleviate any worries. We strive to provide the best customer service throughout the repair process. Communication is key and we keep our customers informed via all means of communication convenient for them.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
Languages
  • Tagalog
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Hyundai
I-Car
Kia

Reviews (2,393)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, professionalism, and attention to detail. Many highlighted the exceptional repair work, noting cars were returned looking brand new, with several mentioning thorough interior and exterior detailing as a pleasant bonus. Communication was a standout strength, with customers appreciating daily updates via text, email, and phone calls that kept them well-informed throughout the repair process. Timeliness was frequently commended, as many repairs were completed ahead of schedule. Customers also valued the seamless coordination with insurance providers and rental car services. A few customers noted areas for improvement, including occasional delays in completion, insufficient upfront communication about timelines, and isolated concerns about paint matching and repair quality. Overall, the shop earned strong loyalty, with many customers returning over the years and enthusiastically recommending the shop to family and friends.
Select to learn more
"Absolutely excellent business to work with. Each and every individual I dealt with was professional and helped me through this process. My car looks ..." Read more
"Each and every contact was pure high level customer service in motion."
"Great customer service. Staff is friendly, professional and very helpful. The repair is well done."
"... businesses. I was not disappointed wCar Care service, excellent in all aspects-customer service and repairs." Read more
"... past twenty years and have never been disappointed. Honest business, highly professional, timely follow-up, and impeccable staff." Read more
"It was done two days early."
"... preliminary estimate due to the wrong part being delivered. Car care was proactive in their communication" Read more
"I expected to have the car back much earlier."
"Text, phone calls I felt very included"
"They kept me updated the process daily."
"Car care sent me regular updates on how my cars repairs were progressing. That was very helpful."
"I don't feel that the communication was adequate. Things kept being discovered that slowed dow"
"Communication was clear and quick, I felt very well taken care of."

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Would’ve loved an OEM driver side window

Customer Service

Likely to Recommend

Repair Quality

The car looks better than before

Customer Service

I have been going to Car Care for over 20 years . They have always done excellent care and keep you posted with updates. Maria and the team make getting you auto body easy . I recommend this shop !!!

My Experience

James was very communicative and kept me up-to-date on the process. Bumper turned out great. I'd use Car Care again.

Likely to Recommend

Repair Quality

Completely satisfied with the service. Bumper looks great

Customer Service

Excellent service

Likely to Recommend

Repair Quality

Customer Service

Excellent work! My car looks amazing.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Solid communication. Very prompt and accurate with when my car would be ready. No delays. Everybody I interacted with was super friendly!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

After the stories I've heard from others I will always recommend Car Care.

Repair Quality

My car looks better than when I drove it off the new car lot!

Customer Service

Very organized and efficient and fast with the repairs and they coordinated everything including the rental car pick up and drop off. Very friendly and helpful shop and the work was amazing.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Care Car always does an outstanding job. I have used there services for almost 20 years

Likely to Recommend

Repair Quality

Seamless. Beautiful. Looks brand new!

Customer Service

Simply incredible repair work. My car looks brand new!

Likely to Recommend

Repair Quality

Customer Service

Amazing work!! Very pleased with repairs and customer service!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Best place ask for Maria

Repair Quality

Customer Service

Likely to Recommend

Staff was pleasant and professional. Very good communication while they were working on the car.

Repair Quality

Yes. There’s no sign of the external damage now and everything seems to be functioning as it should.

Customer Service

They kept me informed about progress or delays and appear to have done a very good job. Personnel were very professional and pleasant.

Likely to Recommend

Repair Quality

Customer Service

Everything went as planned and customer service was excellent