Carl's Collision Center, Inc.

790reviews
1591 Bay Street,  Fall River,  MA  02724

In operation 32 years.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Alfa Romeo
Chrysler
Dodge
Fiat
Ford
GM
GM Electric Vehicles
Honda
I-Car
Infiniti
Jeep
Kia
Mercedes-Benz
Nissan
Ram
Tesla
Volvo

Reviews (790)

My Experience

Everything was smooth and clearly communicated. One issue I had was with the email updates. I received an email on Thursday saying my car would be ready next Wednesday but then I was called Friday morning and my car was ready. I was glad I didn’t need to wait the extra time but the email threw me off.

My Experience

Awesome service; professional and courteous staff.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very professional thanks

Customer Service

Returned Clean

My Experience

Great service from Corey and Brian and those at Enterprise in the same building. . Convenience, combined with fast turn around and cleaning the inside too... great experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Still not the oem rear bumper

Customer Service

Returned Clean

My Experience

Thank you

My Experience

This was my first experience working with Carl’s Collision and I am extremely happy with the repairs to my car as well as the professionalism I encountered and the ease of getting it all done thanks to your entire team..the process could not have been any easier. Thank you. I will absolutely return in the future if a situation should arise and will recommend your team, of course.

My Experience

Likely to Recommend

Repair Quality

GREAT Job!!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Really smooth and timely

Returned Clean

My Experience

Very satisfied, thank you !

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

A very attentive and responsive team. Quick and perfect repair. They went over what parts were repaired or replaced in detail. They work in unison with Enterprise Car Rentals making it a smooth and quick, no fuss transaction. Overall, a car accident already is a stressful situation, and Carl's has taken on the brunt of the burden making getting back on with life with the slightest inconvenience for me as humanly possible.

My Experience

Great professional service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

You guys are the best! I will recommend you all to my family and friends! Truly Linda