Carl's Collision Center, Inc.

790reviews
1591 Bay Street,  Fall River,  MA  02724

In operation 32 years.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Alfa Romeo
Chrysler
Dodge
Fiat
Ford
GM
GM Electric Vehicles
Honda
I-Car
Infiniti
Jeep
Kia
Mercedes-Benz
Nissan
Ram
Tesla
Volvo

Reviews (790)

Likely to Recommend

Great job and great customer service!

Repair Quality

Excellent job!

Customer Service

My Experience

Very nice team very highly recomended your guys are truly professionals. Thank you specialty’s to Brian he’s a nice gentleman

Likely to Recommend

Repair Quality

No comments very good job thank you carls team

Customer Service

Likely to Recommend

Again great office staff , good job on car. Just should check for car parts left in customer's trunk.

Repair Quality

Good office staff , job done well, however not sure why old part (light) left in trunk.

Customer Service

great

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great costumer service.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Always professional and on time. Brian was great with follow up as well. Unfortunately, this is the third time I have needed their services but they make it so easy.

Likely to Recommend

Never go anywhere else!

Repair Quality

Always a job well done. Professional from beginning to end. Parts were delayed but not your fault. Communication is great.

Customer Service

Third time using Carl's and have always been great.

My Experience

Carl's collision matched the paint that the previous shop didn't. Great customer service!

Likely to Recommend

Repair Quality

Wonderful and pleasant staff. Very satisfied with the job done.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent job on the repair and also service department

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

One of the best shops I’ve ever been to

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Amazing service and above and beyond attention to quality and details. Keep it up guys, thanks so much

My Experience

From the time I brought my car to Carl's and until I picked it up, my experience was awesome. That extends to the satellite Enterprise office. I've no doubt in my mind that I'll return 'IF' needed.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean