Carl's Collision Center, Inc.

790reviews
1591 Bay Street,  Fall River,  MA  02724

In operation 32 years.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Alfa Romeo
Chrysler
Dodge
Fiat
Ford
GM
GM Electric Vehicles
Honda
I-Car
Infiniti
Jeep
Kia
Mercedes-Benz
Nissan
Ram
Tesla
Volvo

Reviews (790)

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Returned Clean

My Experience

I reviewed all of the pictures during the process and looked at how the repairs were done and everything looks good. I dont believe there will be any issues. I'd like to say thank you to everyone that was involved from beginning to end so that my experience was a great experience. Job well done. A happy customer is always a returning customer if there is a need.

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Exceptional costumer service! I saw a little scratch and angular problem with my bumper. It was fixed and buffed out in under 15 minutes. Thank you for your services

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My Experience

Always great service here everyone is very helpful

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Thank you fir detailing my car. Awesome work!!!

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Great service! My car came super clean! I would definitely use your services again

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My Experience

Every single person I spoke to at Carl's Collision was polite professional and knowledgeable. The repairs that I needed done were completed in a timely manner. I was contacted often during the repairs.. upon completion. everything and everyone that participated in the process with Carl's Collision was beyond professional in every way . I will add that Enterprise was also a very professional and pleasant experience .very easy and convenient having them in the building your car is fixed at!!😃 I would rate my experience A+! I will definitely recommend them to anyone who needs repairs done!! Thank you to everyone who participated in my visit to Carl's Collision! Sincerely, Rebecca

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Outstanding company

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Totally professional and courteous staff. Superior quality workmanship

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Outstanding

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Very good customer service.

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They excelled in all categories, communication, quality of work, cleanliness and timeliness. The did such a good job cleaning vehicle after completing the repair, it looked like it was brand new. I would recommend them any time

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Everyone was friendly, communications were timely and clear

Returned Clean

My Experience

Thank you for the efficient service and timely communication via your texting service.

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My Experience

The guys were super professional, helpful and did such an amazing job.

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Made the process really easy and answered all my questions

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Very informative and professional

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Great customer service!!!

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Returned Clean

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My Experience

I have been to Carl’s several times in the last 15 years, because my husband is an anxious driver. They are very friendly, efficient, and accommodating. I will never go anywhere else. I just hope not to see them too often, for obvious reasons!

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