Carlsbad Collision Center

4.8 (258reviews)
94%
6030 Avenida Encinas Ste C,  Carlsbad,  CA  92011

In operation 15 years.

It was 2011 when Carlsbad Collision Center opened for business on Avenida Encinas, just south of Palomar Airport Rd. Since that time, our staff has grown by leaps and bounds. We have more than 20 talented team members. These are artisans, if you will, at their craft. And with 150 years combined experience between them, your car is in good hands with our body technicians and paint specialists. We go the extra mile in caring for you and your vehicle. For example, there is a Limited Lifetime Workmanship Guarantee for as long as you own the car. In addition, we offer free repair estimates and even shuttle rides within a 10-mile radius for your convenience. We are also your local, certified aluminum vehicle repair shop. Come to Carlsbad Collision Center and see how painless auto body repair can actually be!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
BMW
Chrysler
Dodge
Fiat
Honda
Hyundai
Jeep
Kia
Ram
Tesla

Reviews (258)

Customers say
Overall Customer Satisfaction
Customers consistently praise the high quality of repairs, with many noting their vehicles looked brand new upon return. The team receives strong recognition for excellent customer service, professionalism, and genuine care for customers. Communication is frequently highlighted as a standout strength, with staff proactively providing timely updates throughout the repair process. Timeliness is largely positive, with several vehicles completed ahead of schedule. Customers also appreciate added conveniences like shuttle service, courtesy vehicles, and vehicles being cleaned before pickup. A few customers noted areas for improvement, including more proactive status updates, clearer timelines, and ensuring all agreed-upon repairs are completed before vehicle return.

Likely to Recommend

Repair Quality

Customer Service

Quick repair get service

Returned Clean

My Experience

I had a fantastic experience getting my car repaired here. Dealing with auto damage is always stressful, but Ray Mercado and Omar Rogel made the entire process incredibly seamless. Ray kept me updated every step of the way and handled everything with great professionalism. A huge shoutout to this incredible team, who repaired my car—the bodywork and paint match look absolutely flawless and like new. I highly recommend this team and Toyota Collision Center for their outstanding talent and top-notch customer service.

My Experience

I’ve made comments on Google about your business. I think you will be very pleased! Greg

Likely to Recommend

Repair Quality

Would use you Again in the future for All Repairs….

Customer Service

Satisfactory Repairs and Quick Installation!

Returned Clean

Likely to Recommend

Highly recommend

Repair Quality

Carlsbad Collision Center was very efficient professional and working with Ray, as he was very dependable and timely. My car looks great and I’m very pleased with the outcome and I felt they did a great job and gave me the best price option.

Customer Service

Ray and the front desk admin were professional and easy to work with.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

It was seamless from start to finish!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I will always refer Abi and Carlsbad Collision Center.

Repair Quality

Abi was the most patient service provider, waiting for approvals for glass repair. The work was perfect and I would highly recommend Carlsbad Collision Center!

Customer Service

Abi is a 10 out of a 10!

Returned Clean

Likely to Recommend

Repair Quality

I appreciate Ray and his style of communication. He picked up and delivered the car repaired in a timely fashion. Very professional and responsive...I would totally recommend his service.

Customer Service

I love how Ray and his team are responsive to questions and customer service oriented. I'm very pleased with their work.

Returned Clean

Likely to Recommend

Will definitely recommend Carlsbad Collision Center.

Repair Quality

Customer Service

I had a great experience with Carlsbad Collision Center! Their customer service is incredibly speedy and friendly from the moment you walk in. Everyone from the front desk to the drop-off and pickup team was seamless. My representative, Flo, was especially wonderful to work with. I highly recommend this team!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Good price

Customer Service

Good price

Returned Clean

Likely to Recommend

Repair Quality

Carlsbad Collision did an outstanding Repair of my car…There was excellent communication before, between and during the complete time of repairs..

Customer Service

Carlsbad Collision did an outstanding Repair of my car…There was excellent communication before, between and during the complete time of repairs..

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Ray Mercado provided excellent customer service, keeping me apprised along the way, in addition to providing recommendations.

My Experience

CCC did a great job..

Likely to Recommend

Repair Quality

My car looks great..

Customer Service

CCC Team did a great job..

Returned Clean

Likely to Recommend

Repair Quality

took very long to get my car back

Customer Service

good

Returned Clean

Likely to Recommend

Repair Quality

Alfonso really was communicative and went out of his way for me

Customer Service

Returned Clean

My Experience

I was kept up-to-date as my car was being repaired. They did an excellent job and communication was top-notch.

Likely to Recommend

Repair Quality

Great communication on status of car repair - work was impeccable and would strongly recommend!

Customer Service

Returned Clean

My Experience

Ray Mercado made my bad day and turned into a seamless experience. He was very professional, helpful & superior communication. His service and quality of work went beyond my expectations. I would highly recommend him and carlsbad collision in case you get in an accident with it bmw. My vehicle was fixed and looked brand new in a week. Highly recommend.