Carlsbad Collision Center
In operation 15 years.
It was 2011 when Carlsbad Collision Center opened for business on Avenida Encinas, just south of Palomar Airport Rd. Since that time, our staff has grown by leaps and bounds. We have more than 20 talented team members. These are artisans, if you will, at their craft. And with 150 years combined experience between them, your car is in good hands with our body technicians and paint specialists. We go the extra mile in caring for you and your vehicle. For example, there is a Limited Lifetime Workmanship Guarantee for as long as you own the car. In addition, we offer free repair estimates and even shuttle rides within a 10-mile radius for your convenience. We are also your local, certified aluminum vehicle repair shop. Come to Carlsbad Collision Center and see how painless auto body repair can actually be!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Flo Alcala communicates really well and I appreciate working with him to get my car fixed
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This is the second time I’ve used them and I trust them completely. My car had broken down near LA and I needed it worked on before I could drive to Carlsbad. I got a quote from the other shop near LA. The other shop said it would be $387 to repair. Carlsbad collision charge me $196. I didn’t show them the other quote. The first quote was repairing two panels under my car. However, the person at Carlsbad collision brought me in the shop and showed me the damage and said that I only had to replace one of them because the other panel was just a little bit scraped and didn’t need to be fixed. The other shop was gonna replace both. I wouldn’t have known any better and would’ve paid it. I am so impressed by Carlsbad’s collisions integrity and not just trying to most get the most out of their customers. I won’t go anywhere else in the future. They have truly earned my trust, and I would recommend them to anyone.
My Experience - 5.0/5.0 -
Special thanks to Abi Sarmiento.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
excellent work completed on my vehicle
Customer Service - 5.0/5.0 -
excellent work completed on my vehicle
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I’m extremely happy with the rear door replacement on my Toyota. Abi was so friendly and made the whole process easier and smooth from start to finish. The finished result looks just like the original—seamless and perfectly matched. Thanks to Abi and the team who worked on my car—I couldn’t be more satisfied with the quality of the work. If you ever need car service, I highly recommend them.
My Experience - 5.0/5.0 -
I had a great experience at Carlsbad Collision! Abi was professional and did an excellent job, he kept me updated throughout the process. I recommend Carlsbad Collision.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.5/5.0 -
I had to do all the outreach there was not proactive updates
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had an excellent experience with Carlsbad Collision from start to finish. Their customer service was outstanding, and it was clear they take pride in doing quality work. I really appreciated that they used OEM parts, which gave me confidence that my vehicle was being repaired to the proper standards. A special thank you to Alfonso, who was fantastic throughout the entire process. He kept me updated every step of the way with frequent communication, worked seamlessly with my insurance company, and made the entire experience as stress-free as possible. Before I took delivery of my vehicle, he made sure I was completely satisfied with the repairs and answered all of my questions. If you’re looking for a collision repair shop that values quality, professionalism, and customer satisfaction, I highly recommend Carlsbad Collision. They truly go above and beyond.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Totally happy
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
A job well done
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Overall our experience was great
Customer Service - 4.5/5.0 -
Overall, our experience was great. Flo was very helpful to work with, and also very warm and helpful.
Returned Clean
My Experience - 5.0/5.0 -
My BMW needed several trim pieces changed from black to blue. Color match was perfect. Reinstallation fit & finish was perfect. Car was clean, polished & ready to go as promised. Friendly staff easy to deal with. I’ll be back if I need anything in the future!
Likely to Recommend - 4.5/5.0 -
I liked the fact that my Tesla was repaired in-house and not taken/towed some place else.
Repair Quality - 4.5/5.0 -
After having my Tesla for over 2 weeks, I was given an estimated return time of 19 days. I was disappointed but then I got a call at 4:40 pm on Monday that I could pick up my car at 8 am on Tuesday. Since you were open until 5 pm, I was able to rush there to pick up my car before 5 pm on Monday. I was very happy to get my car back. The car looked great and I appreciated the car wash and clean tires. I was surprised my car wasn’t ready by 8 am Monday but glad to get it by the end of the day on Monday (17 days) instead of Wednesday (19 days) as originally estimated.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Ray was great to deal with.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Professional, very knowledgeable and honest management and team. They know BMW units! Thank you.