Toyota Carlsbad Collision Center

4.9 (454reviews)
98%
6030 Avenida Encinas,  Carlsbad,  CA  92011

35 years at this location.

Here at Toyota Carlsbad Collision Center, we can repair the simplest dent to major collision damage. All decisions made in the design of our new shop are for your convenience, speed of repairs, and your complete satisfaction. Our Collision Center features the latest in technology and equipment including frame machines, measuring systems, dimension charts, oxy-acetylene resistance, MIG welding equipment, PPG refinishing system; climate controlled downdraft paint booths as well as networked and wireless computerized estimating with digital imaging. We have invested over $1 million dollars into our renovated facility and specialized equipment in order to bring you the latest repair techniques and procedures. With 59 repair stations, our guests know we can take care of their vehicle in a timely and efficient manner.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Korean
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Lexus Authorized
Scion
Toyota

Reviews (454)

Customers say
Overall Customer Satisfaction
Customers consistently praised the collision center for outstanding service quality, expert repairs, and exceptional communication. Many highlighted how staff went above and beyond to coordinate with insurance companies, making the process stress-free. Repairs were frequently described as flawless, with vehicles returned looking brand new, often cleaner than expected. Timeliness was a strong point, with numerous customers noting their vehicles were completed ahead of schedule. A few customers mentioned areas for improvement, including better proactive status updates, occasional delays, and isolated quality concerns such as paint mismatches or incomplete repairs, as noted directly in their feedback.
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"Workmanship is superb. Parts repairedreplaced is properly flushed and fitted. They provided constant updates if there ..." Read more
"They did not properly address issues I explained didnt exist prior to accident and repair work."
"The repair was not done correctly the first time but was completed correctly the second attempt. Happy with the final ..." Read more
"... did a very nice job fixing the door repairs. Also, they finished the repairs way ahead of schedule which we truly appreciate. Thank you much.😊👍🏽" Read more
"Vehicle was actually done earlier than promised."
"Workmanship was great, only hiccup was that it took so long."
"... morning so I did not have my car for the weekend. Also, technician damaged some parts which delayed the repair a week." Read more
"Took a little longer but they had to order parts"

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Customer Service

Returned Clean

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Repair Quality

Customer Service

Justin at the Toyota Carlsbad Collision Center provided outstanding service from start to finish. He communicated promptly and clearly throughout the entire repair process, keeping us informed every step of the way. We were on a tight deadline, and he made sure our car was repaired and ready exactly when we needed it. His professionalism, responsiveness, and commitment to great customer service made what could have been a stressful experience smooth and hassle-free. We truly appreciate his hard work and highly recommend Justin and the Toyota Carlsbad Collision Center!

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Returned Clean

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Myra was extremely helpful and very friendly

My Experience

Enjoyed the professional attitude of everyone I encountered Beautiful repair job Thank you

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Repair Quality

Great customer service and quality workmanship

Customer Service

Great customer service and quality workmanship

Returned Clean

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Repair Quality

Job well done

Customer Service

Returned Clean

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Repair Quality

Workmanship is superb. Parts repaired/replaced is properly flushed and fitted. They provided constant updates if there are changes. Already had rental on the day of drop off. Walks you through your vehicle to make sure you're satisfied with their work and all are addressed. Rental car drop off was quick and easy. Totally satisfied customer.

Customer Service

Hoon was awesome! Kept me updated!

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Toyota, of Carl's bad collision center.Does your work extremely good

Repair Quality

Immaculate job on my unrepairing my bumper

Customer Service

Good customer service informing me that my car would be done at a certain time.And it looks just like immaculate , like nothing ever happened brand new bumper

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Repair Quality

Roberto H. Was the one helping me out.He did an amazing job with my car, great costumer service and fast responding!amazing job !! There was a guy at the front desk not sure his name but also was very helpful answering all my questions helped me get my car in as soon as possible! Thank you to both of you!

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Returned Clean

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I would recommend Toyota Carlsbad

Repair Quality

Cole and the team of body repairmen did an excellent job. Cole examined the damage, provided an itemized invoice for the work we discussed. Work was scheduled within a week and was completed in a few hours as promised.

Customer Service

Returned Clean

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Repair Quality

Excellent setvice

Customer Service

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I will recommend to Any person I have same problem and the end they will be satisfied with the job

Repair Quality

Really good friendly service and professional job

Customer Service

Friendly service

Returned Clean

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Repair Quality

Good quality

Customer Service

Good customer experience

Returned Clean

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Repair Quality

Excellent work

Customer Service

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Repair Quality

The car looks amazing. Thanks to the the technicians for the great work!

Customer Service

They always kept me updated.

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Repair Quality

When I picked up my Highlander last f today 7/31… my first impression was that it looked Better than the day I bought it new!! A 10+ in my book

Customer Service

Returned Clean

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Repair Quality

Our repair experience went so smoothly thanks to Aloha’s excellent management and coordination with our insurance company. I highly recommend Toyota Collision Center.

Customer Service

Returned Clean