Carlsbad Collision Center
In operation 15 years.
It was 2011 when Carlsbad Collision Center opened for business on Avenida Encinas, just south of Palomar Airport Rd. Since that time, our staff has grown by leaps and bounds. We have more than 20 talented team members. These are artisans, if you will, at their craft. And with 150 years combined experience between them, your car is in good hands with our body technicians and paint specialists. We go the extra mile in caring for you and your vehicle. For example, there is a Limited Lifetime Workmanship Guarantee for as long as you own the car. In addition, we offer free repair estimates and even shuttle rides within a 10-mile radius for your convenience. We are also your local, certified aluminum vehicle repair shop. Come to Carlsbad Collision Center and see how painless auto body repair can actually be!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0 -
I wouldn’t recommend because you guys seem to be too busy and so I would let anybody know that I would recommend but they would have to understand that the wait could be very long just for being so busy
Repair Quality - 4.0/5.0 -
I’ve had several of my cars over the years brought here for service and for the most part the work is good and the service advisor is good, but the front desk is not the funnest to deal with. They take their gatekeeper jobs very serious and makes for less than pleasant experience as a consumer. Also, you guys seem to be getting so busy that it takes so long to get our cars fixed. Also on my Tacoma truck that we brought in they missed fixing one extra thing that they said they would fix for us. But they did a nice cleaning of the car and fixed the item that was supposed to be fixed so overall, it was fine
Customer Service - 2.5/5.0 -
The front desk wasn’t very nice and didn’t seem happy with their jobs and took it out on us when we walked in or called by being short and snippy. Also, I had to call many many times to check on the status of my vehicle would’ve hoped that there was something proactive on your end that you guys could call us and let us know the status of our vehicle.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
easy and quality work done
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Flo provided great customer service!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We really appreciate Alfonso and his outstanding communication. He explained the work that needed to be done and then kept us informed as it progressed. While going to the Collision Center is the result of a negative situation, it is good to know that the work that is done will be of the highest quality and that Alfonso and his team will be supportive. It turns a negative occurrence to a positive one. Thank you to Alfonso and the team at Carlsbad Collision Center!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Excellent!!!
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
I had to call to inquire about the status of my vehicle.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
100% would recommend to anyone and especially have them ask for Alfonso!
Repair Quality - 5.0/5.0 -
New parts were negotiated and ordered with all repairs done the car looks brand new!
Customer Service - 5.0/5.0 -
Alfonso had impeccable customer service and communicated throughout the whole process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very likely all due to the workmanship re eived, Alfonso's & front desk staff professional service.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Alfonso was extremely helpful, informative & assured me I would receive top quality service. Which I did..