Carolinas Collision Centers - Lexington
In operation 8 years.
Carolinas Collision at Capital of Lexington is known for its expertise, honesty and stellar service that we provide for all our customers. We place our customers needs and safety at the highest level. We are an ICAR Gold Class certified repair facility meaning we are trained in the most advanced technology.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
Clear looks dull
Customer Service - 3.0/5.0 -
Clear looks dull
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We really like your service and work, We have had work done by y’all before and re will recommend you to others
Customer Service - 5.0/5.0 -
Very friendly and they helped us get with the ins. Co that was covering the bill
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Nothing to complain about. The only minor issue I have is that the car was dropped off by Phyllis Ingle, co-owner and co-policyholder. Still, your company defaulted to the first person on the policy, regardless of the person the owners chose to handle the transactions. In our case, we chose the owner who does not have work or other obligations and is readily available to conduct business during your business hours, which is why we decided to use your shop rather than one we had used in the past.
Customer Service - 4.5/5.0 -
See previous comment.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have had to use Carolina collision twice for the same vehicle. 2026 GMC Sierra. Each time they have been extremely professional when dealing with them. Both times I received my vehicle back looking like it just came off the showroom floor. I would recommend them to anyone who needs their particular services.
Customer Service - 5.0/5.0 -
Top notch
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
10/10. My wife and I have both been satisfied with the services done on our respective vehicles.
Repair Quality - 5.0/5.0 -
The team really did an amazing job. I can’t tell where the damage was at first glance without using reference pictures. Very satisfied.
Customer Service - 5.0/5.0 -
Very helpful and positive!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easiest process we have ever had.
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly and good communication
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was completed in a timely manner.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
The whole purpose of repairing a wrecked vehicle is to get you back to at least the same status as you were before the accident. I’m just not seeing that with this repair. I wasn’t at fault and I am coming out less than what the vehicle was before the accident.
Repair Quality - 0.5/5.0 -
I’m going to give you guys time to make things right before I make final judgment but let’s just say that I am not at all happy with the repair and waiting for word on fixing things right.
Customer Service - 4.0/5.0 -
They seem to be concerned with the problem and are trying to help.