Caron's Collision Repair Center
In operation 5 years.
Caron’s Collision Repair Center located in Augusta, ME, specializes in restoring vehicles that have been in auto accidents including repairing dents, auto body work, body rebuilding, and chip and scratch repair. Caron’s Collision Repair Center is the largest, independent body shop in Central Maine and voted “Best Auto Body Shop” for 25 years in a row by Market Surveys of America. Our collision center is also a direct repair shop for most insurance companies to better serve your needs. Our goal is to provide the highest quality workmanship to return automobiles to their pre-collision condition. Customer satisfaction is our highest priority, along with money-saving offers, collision, and auto body work in Augusta, ME. To schedule an appointment at Caron’s Collision Repair Center, contact us at (207) 622-4191.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Cash
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The team was amazing and very nice!!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Had some mix ups in time frames but Chad was beyond helpful in straightening it all out
Customer Service - 5.0/5.0 -
Very helpful
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
Instead of adding the necessary parts to complete my vehicle, I was allowed to drive off with and incomplete alignment. Staff even stated they took the vehicle back to the alignment shop, and it was allowed to leave once again with the vehicle pulling hard to the left. Instead of apprising me or the insurance company that the vehicle required 2 tires to complete the service, it was ignored
Likely to Recommend - 4.5/5.0 -
Again, overall excellent work and friendly staff
Repair Quality - 4.0/5.0 -
Overall EXCELLENT work on the body and mechanical repairs. However, they aligned the vehicle, but allowed it to leave the shop pulling to the left. The representative from the body shop even took it back to the alignment shop to make sure it was aligned correctly. They were assured it was, but that the tires were worn and would continue to pull. I am assuming that Travelers was not made aware of this, nor was I offered the option to speak with a Traveler's representative to address this issue. I am very sure that if I had been an elderly lady or other marginalized person, this would not have been the case. I discussed it with the body shop, but was basically yessed to death and assured that they would do better in the future. Now I will need to purchase tires and have the vehicle aligned again.
Customer Service - 4.5/5.0 -
The staff were friendly and courteous. The only issue was that, had I not noticed the tires, no one would have mentioned them or the alignment, and would have let me leave the lot without a word about them
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The vehicle looks great! We were very satisfied with the results and the car was so clean! Please thank the staff for a great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.0/5.0 -
I have been going to Caron's for over 30 years. I am still learning the new team, and I admit that I miss Mike. I will endeavor to build a rapport with the new team. BTW, love your receptionist. She did a great job consistently.
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0 -
I thought it was good but there is room for improvement. Two things in particular: 1.) you were unable to change the contact information from my wife to me for the repair. I asked repeatedly for that change. It seems like that could have been easy. Second, the repair date was changed on your end, I think 3 times, but maybe just two. That should not have been hard to keep the original date you emailed me.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Tyler was very helpful throughout the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very fast service, the Jeep was ready for pick up in less than 24 hours. As always, looked show room condition!
Customer Service - 5.0/5.0 -
The tech was spot on with price and the Jeep was done in less than 14 hours.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely would recommend and would go back if needed.
Repair Quality - 5.0/5.0 -
Perfect!
Customer Service - 5.0/5.0 -
Great communication!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did a great job repairing my car. Looks like new