Maurice & Son Auto Body Shop

4.7 (321reviews)
96%
232A College Ave,  Waterville,  ME  04901
Bot
Shop AssistantSparkles

In operation 59 years, 9 years at this location.

Maurice & Son Auto Body Powered by VIVE is state-of-the-art collision center serving customers throughout the Waterville area and Kennebec County. We have a team of highly dedicated professionals that will guide you through the repair process, ensuring your vehicle is repaired properly and promptly. Being people-first, your safety and satisfaction are our top priority.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (321)

My Experience

They were amazing! Their staff was so friendly and helpful. My car looked amazing. They did such a great job.

Likely to Recommend

I’ve given this shop twice to work on my car and both times it’s been brought back. The first time was in 2021

Repair Quality

I’m glad to finally get my car back, but this is the second car I’ve had to bring back after an accident. My car is now making a noise that it’s never made before and I was told that it’s fine.

Customer Service

They were definitely nice throughout the whole thing no complaints there.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Beautiful work. Car looks new.

Customer Service

Staff was friendly and courteous. However, the notice I received that my car was ready was very late on a Friday afternoon and you weren't open the next day. If I had known earlier I could have made arrangements to pick it up on Friday. I understand you didn't get the right part and that caused the delay in that the new part arrived Friday afternoon. Only mentioning it because it cost me 2 extra days of insurance on my rental. I was out of the area for the day but would have changed plans to get back sooner if I had adequate notice.

Returned Clean

Likely to Recommend

Would look at all my options available before making a final decision as with any other major expenditure.

Repair Quality

A bit frustrated that needed parts were not anticipated and ordered prior to needing them that day. This meant many daily orders vs one order knowing what parts would be needed tp repair the vehicle. Is this due to insurance companies or trying to keep your costs under control? Communication about how the car was progressing in the repair process from Dustin was greatly appreciated. Thank you and the car runs great and we're happy to have it back.

Customer Service

Dustin was great at keeping us updated.

Returned Clean

My Experience

I have various repairs completed by Maurice’s over the years and always done right the first time. Professional work

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was really happy with with how I was well informed throughout the whole process and always felt informed of the status. Everyone I spoke with was friendly and thorough . I'm very happy how the car came out they did a great job and got it done in a timely manner. Thanks

Likely to Recommend

Repair Quality

I was happy with the customer service and how informed I was during the whole process. The work performed was excellent too. Thanks

Customer Service

Likely to Recommend

Only shop I recommend.

Repair Quality

As always great job.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

As stated in the first paragraph would always recommend and there convenient for anybody in the Waterville area

Repair Quality

Customer Service

I have use Maurice & sons three times and every time they are excellent service very informative, professional from the front desk staff to the follow up messaging system keeping me notified of everything going on to the guys in the back that do the repairs always comes out excellent work for repairs to the coordination with my insurance company everything they do makes it quick and easy for anybody to the rental cars drop off and pick up kudos to everybody would recommend this company to anyone

Returned Clean

Likely to Recommend

I don’t think anyone would do it better than Maurice and Son did!

Repair Quality

Smoothest experience ever!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

This is the second time my truck has been fixed from an accident in the last year and a half. Maurice and son went above and beyond. From matching the color on the plastic fender pieces that weren’t matched from the factory, to keeping me updated the whole build. They gave me a ride home when I dropped my truck off and managed to complete a full tear down and rebuild in 7 days. The customer service was great as well from the second I walked through the doors. Would highly recommend the guys.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My truck came out amazing! Excellent work Maurice & Sons. Highly recommend.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Great job

Customer Service

Kept me updated

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean