Caron's Collision Repair Center

4.8 (1,226reviews)
96%
258 Eastern Ave,  Augusta,  ME  04330
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Shop AssistantSparkles

In operation 5 years.

Caron’s Collision Repair Center located in Augusta, ME, specializes in restoring vehicles that have been in auto accidents including repairing dents, auto body work, body rebuilding, and chip and scratch repair. Caron’s Collision Repair Center is the largest, independent body shop in Central Maine and voted “Best Auto Body Shop” for 25 years in a row by Market Surveys of America. Our collision center is also a direct repair shop for most insurance companies to better serve your needs. Our goal is to provide the highest quality workmanship to return automobiles to their pre-collision condition. Customer satisfaction is our highest priority, along with money-saving offers, collision, and auto body work in Augusta, ME. To schedule an appointment at Caron’s Collision Repair Center, contact us at (207) 622-4191.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • Cash
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,226)

My Experience

Thank you for getting it completed in such a timely manner, and for keeping me updated on the progress throughout the repair time. I value great communication and you really do a great job with that. My car looks amazing, the repair work is incredible, even for something that some people would consider minor, to me it was an eyesore. A nice surprise was that you took the time to vacuum out the inside and did some cleaning that I wasn’t anticipating.

Likely to Recommend

Repair Quality

Being kept informed of progress throughout the repairs really demonstrated professional communication.

Customer Service

Again, having Tyler be in contact with me throughout the repairs really impressed me.

My Experience

Courteous. friendly, professional ‼️

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My Experience

Was pleased to see if was ready on time and able to pick it up while I was at the doctors appointment in Waterville thank you

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Returned Clean

My Experience

Very friendly and helpful and competent staff

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My Experience

Chad did an amazing job. The car looks brand new again. Thanks!

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I highly recommend Caron's Collision o everyone.

Repair Quality

Professional and friendly. Car looks like new!

Customer Service

Kept me informed/updated about when car would be finished.

Returned Clean

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Repair Quality

I was suppose to get my car on Thursday. The person I was dealing with was off until Monday. I did not receive a call with that information. Other than that I was satisfied with the work.

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My Experience

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Returned Clean

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My Experience

Friendly, helpful & professional. Great communication. Thank you

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I highly recommend your services.

Repair Quality

Top notch! From the moment I walked through the door, to picking up my truck, I was impressed. Friendly, helpful & professional. Excellent communication through the whole process. Thank you so much.

Customer Service

Excellent! Great communication.

My Experience

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My Experience

The people at Caron's Collision were great to work with and did a beautiful job restoring my car to its original condition. I would not go anywhere else for car repairs.

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Returned Clean

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My Experience

The whole process was Absolutely flawless. From the very first visit, to the drop off of the vehicle, to the pickup of the finished product. 10 days is all it took to fix my vehicle to perfect condition. Unbelievable. Also dealing with the rental car company was perfect as well. Awesome job all around.

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Like I covered in an earlier note. I would not only recommend this company but would insist to my friends and family to go to this company

Repair Quality

My experience was unbelievable. From the beginning to end I always knew exactly what was going on. Absolutely Flawless. I would recommend this company to everyone who needs this type of work done 👍

Customer Service

From intake at the front desk, to the inspection of the vehicle, to picking up my vehicle was nothing short of Amazing

Likely to Recommend

I’d caution folks to watch their bill as far as insurance coverage goes. We were told we owed Carons $500, when they only had $250 coming to them. It took a call from our insurer to correct this and Carons never admitted their error.

Repair Quality

The repair was well done and it was a great surprise to see how nicely the interior of the vehicle was cleaned! However, as nice as it was to receive two unexpected updates, both times there were references made to follow-up updates for specific times that did not happen. In addition, I was told at two different times that our deductible was $500, yet checking with our insurance, our deductible was only $250. It was only after having our insurance company contact Carons that this was corrected. In spite of that, Carons maintained that our insurer made the mistake, even though the receipt we were provided showed the error was clearly Carons.

Customer Service

The repair was well done and it was a great surprise to see how nicely the interior of the vehicle was cleaned! There were problems, though. However, as nice as it was to receive two unexpected updates, both times there were references made to follow-up updates for specific times that did not happen. In addition, I was told at two different times that our deductible was $500, yet checking with our insurance, our deductible was only $250. It was only after having our insurance company contact Carons that this was corrected. In spite of that, Carons maintained that our insurer made the mistake, even though the receipt we were provided showed the error was clearly Carons.

Returned Clean

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My Experience

I especially appreciated that my insurance company deals directly with you. I only had to make one phone call and everything fell into place seamlessly. The level of service at Caron's very much exceeded my expectations.

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