Carriage House Collision

4.9 (2,399reviews)
97%
6134 Fresh Meadow Ln,  Fresh Meadows,  NY  11365

In operation 41 years.

Full service auto body repairs, and insurance claims processing. We are a direct repair facility prefered by several Insurance companies, be sure to ask your claims rep if Carriage House is one of their direction repair facilities.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.
I-Car

Reviews (2,399)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new or as if no damage had ever occurred. The team received high marks for professionalism, friendliness, and going above and beyond during stressful situations. Communication was a standout strength, with customers appreciating frequent text and phone updates throughout the repair process. Timeliness was another highlight, as many vehicles were completed ahead of schedule. A few customers noted minor concerns, including interior cleanliness upon return, occasional delays, and isolated paint quality issues, as mentioned directly in their feedback.
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"The staff went above and beyond during a frustrating time. The car looked impeccable after the repair. Thank ..." Read more
"Repair were done timely and car looks like new."
"... my car was going to be fixed as soon as possible. They fixed my car in less than 2 days and did a wonderful job. Very happy with the service and professionalism." Read more
"Pros: Overall good job. Color matches, can't really tell it was repaired. Friendly and helpful staff Cons: interior of the ..." Read more
"An excellent job was done. The car looked like it had never been damaged."
"I was expecting my vehicle Thursday and it was ready one day earlier. Thank you."
"Repair was done faster than I expected!"
"Completed before expected which was perfect"
"Good customer service, beside being late which I understand was out of their control"
"Thanks for you attention. Good job an very fast. Good communication and service."
"A very professional workshop, friendly service. I appreciate that they kept me updated on the progress of the vehicle repair. The delivery was very punctual, ..." Read more
"constant updates an estimate given and a timeline with the progress provided car repairs done on the date promised"
"... the very beginning when I dropped my car off, to the numerous texts sending me updates, the courteous phone calls and immediate answers to my questions, to the very ..." Read more
"... working with the adjusters to get the repair approved. They kept us posted on the repair's progress. Now the car looks and runs great. Highly recommend ..." Read more
"They kept us informed throughout the whole process."

My Experience

Thanks for you attention. Good job an very fast. Good communication and service.

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Good service and attention

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My Experience

I am very satisfied with the service, I will definitely come back again.

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Great service.

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Very satisfied

My Experience

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Very professional. Like no damage was ever present after getting fixed up

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My Experience

So far so good

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I like this place - not my first time - things happen I just can not keep going back and forth

Repair Quality

There as still a mark left on the area that was fixed.

Customer Service

My Experience

My experience with carriage house was exceptional from beginning to end. The representative Jason was very knowledgeable and put me at ease from the very beginning. I.was given daily updates via text message with the status and repair estimates. I would definitely recommend carriage house and would return if I ever need work done to my vehicle again.

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Staff was extremely helpful and explained everything to me in detail.

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Did a great job in a timely manner

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Great customer service!

My Experience

From the very beginning when I dropped my car off, to the numerous texts sending me updates, the courteous phone calls and immediate answers to my questions, to the very friendly pick up and extra care to a concern I had that was not related to the repair, everyone went out of their way to be professional and provide top notch customer service. I will recommend Carriage House Collision to my family and friends.

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Customer Service

Excellent customer service.

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Why not

Repair Quality

Went second time. family own good business

Customer Service

Treat with respect. I like theservice

My Experience

I had an excellent experience with Carriage House Collision from start to finish. The staff was professional, friendly, and kept me informed throughout the entire repair process. They answered all of my questions, completed the repairs on time, and my car looks like it did before the accident. The quality of the work exceeded my expectations, and the customer service was outstanding. Thank you to everyone on the team for making what could have been a stressful experience smooth and hassle free. I would highly recommend Carriage House Collision to anyone in need of quality repairs.

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Absolutely would recommend!

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Everyone I connected with at Carriage House was knowledgeable, helpful, and a pleasure to work with.

Customer Service

Great knowledgeable people

My Experience

Totally satisified with communication on progress of repair

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My Experience

The team did really good job at my car Highlander Toyota. Thank you guy so much I appreciate your service

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Repair Quality

Very good service excellent service

Customer Service

The worker is very good service

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Repair Quality

Thank you for all your assistance

Customer Service