Carriage Shoppe Inc.

4.9 (2,092reviews)
97%
327 S Link Ln,  Fort Collins,  CO  80524
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Shop AssistantSparkles

In operation 45 years, 33 years at this location.

Carriage Shoppe is a family owned auto repair business that has been serving the community since 1981. Our goal is to provide high quality repairs on a timely basis. Our customers are our highest priority! We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
GM
Honda
Hyundai
I-Car
Jeep
Kia
Ram
Scion
Toyota

Reviews (2,092)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for proactive, transparent communication through texts, calls, and updates throughout the repair process. Timeliness is frequently highlighted, with numerous customers reporting their vehicles were completed ahead of schedule. The complimentary interior and exterior detailing upon vehicle return is a recurring delight mentioned across many reviews. A small number of customers noted concerns around paint quality, incomplete repairs, or communication gaps during delays, reflecting areas customers themselves have flagged for improvement.
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"... repair. When I came to pick it up, I was blown away. The body work is perfect paint matches beautifully and youd never know there was ever any damage. What ..." Read more
"... Fort Collins, most recently our 2020 Toyota Tacoma. Their work is always top-notch—the vehicles come back looking brand new. Everything is done quickly and professionally with ..." Read more
"... It's like my unfortunate situation never happened . Car looked amazing after the work done. And they were super friendly which made me so much ..." Read more
"They got my car looking brand new, and even vacuumed. It is part of the service! They were timely and ..." Read more
"Excellent!!! So much helpful and candid communication. Thank you!"
"... Carriage Shoppe was very professional and courteous! Alerting me every day about the status of the repairs was an unexpected service." Read more
"Was not provided updates. I called to see when the car would be done and got conflicting information as to when I could ..." Read more
"I had to call in to get an update on when to expect the repairs to be finished."

My Experience

The Carriage Shoppe did a great job repairing my 4Runner. It looks great!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Steve was awesome and his daughter

Likely to Recommend

Repair Quality

Steve and his daughter are great

Customer Service

My Experience

They did a great job I am totally impressed with the professionalism of the whole crew!!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was very impressed with how timely my car was fixed and how thorough they were with handling my insurance. Thank you for all your help.

Likely to Recommend

Repair Quality

My car was finished quickly and looks great

Customer Service

They were very thorough at the Carriage Shoppe. They dealt with my insurance so I didn’t have to.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

All was good

Repair Quality

Good job

Customer Service

Wonderful people ...very friendly and caring

Returned Clean

My Experience

Excellent service and high quality work would definitely use them again and refur people to this shop Thank you Brad Jones

Likely to Recommend

Yes. Definitely

Repair Quality

Great people to work with. Class A. Work And they completed on time. And had the rental car already set up. I would definitely use them again if needed.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Work was excellent

Customer Service

Some confusion on insurance deductible

My Experience

150% satisfaction (that means a LOT). Thank you for the wonderful interior cleaning, and buffing! It looks like a brand new car. I am so excited 😊

Likely to Recommend

Repair Quality

Customer Service

My Experience

I appreciated the updates and excellent customer service on a job well done. I highly recommend this company to anyone who needs help with automotive bodywork.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Repaired damage to my bumper and tail light in a timely manner. Looks beautiful! Even cleaned the inside of the vehicle before giving it back! Would recommend them anytime!

Likely to Recommend

Repair Quality

Great work, I appreciate the detailing on the interior and exterior. One minor flaw I noticed was a new red scrape toward the back passenger side. Other than that it looks great.

Customer Service

Likely to Recommend

Repair Quality

The finish work they did it’s great! All original parts as well as all sensors calibrated

Customer Service

They where always responding in time

Returned Clean

My Experience

Seamless! Thank you!

My Experience

Great job, you guys are five star and I will let all my friends know .

Likely to Recommend

Repair Quality

Great five star service

Customer Service

Great five star service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

People are great to work with, Steve was on top of all things going on with my repairs and the office communicated often with progress and updates!

Customer Service

Same comments as first page!