Caliber - Fort Collins - Commerce Dr

5.0 (147reviews)
99%
309 Commerce Dr,  Fort Collins,  CO  80524

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford

Reviews (147)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for exceptional service quality, outstanding communication, and timely repairs. Many highlighted the high-quality repair work, noting vehicles looked brand new or even better than before the accident. Customers frequently commended the proactive communication, including regular text updates and phone calls throughout the repair process. Timeliness was a recurring positive theme, with numerous customers noting their vehicles were completed ahead of schedule. A few customers mentioned minor issues such as parts delays, small reassembly concerns, or a desire for earlier delay notifications, though these were noted as isolated and generally well-resolved by the team. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop.
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"... in depth Caliber Collision went to repair my car, they went above and beyond to fix my car. Things that werent obvious to the eye were deeply ..." Read more
"The repairs were expertly done. The car looks new! And it was sparkling clean when I received it. Bonus!"
"My car looks beautiful, almost like brand new!! Your work is incredible which speaks to the care ..." Read more
"The staff was awesome, the facility was nice, the quality of their work exceeded my expectations. I would recommend to a friend."
"The customer service from the front desk to the estimator has been really superb. Friendly, knowledgeable, ..." Read more
"Was ready way earlier"
"Finished ahead of time!"
"... stayed closely in touch with updates and, in the end, delivered perfectly to fit my travel schedule." Read more
"The vehicle is ready before the promise date."
"Easy check in, vehicle was completed on the estimated completion date, and the checkout took about 5 minutes. I couldn't ..." Read more
"They sent me a collision update and informed me every step of the way!"
"The teams communication through the whole process was superb, with consistent updates through out the repair, ..." Read more
"Caliber got my car done a week early, they communicated every day with updates through text, and they made handling the rental car very smooth! ..." Read more
"... our claim. We had to do most of it ourselves, and had to constantly reach out to our rep for action." Read more

My Experience

Likely to Recommend

Repair Quality

The store does a great job. They do great work, and they have great communication skills.

Customer Service

Returned Clean

Likely to Recommend

I would recommend my family and friends here without a doubt

Repair Quality

Mia did a amazing job on communicating and being transparent extremely happy about the work that was done

Customer Service

Great had amazing communication

Returned Clean

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

The staff are very professional and courteous, and facilities are clean with refreshments. I received text updates during the repair process, and that was nice

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Repair Quality

Customer Service

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Repair Quality

Overall great experience at Caliber. Everything was clear fast and everyone could answer all of my questions

Customer Service

Amazing!

My Experience

Great job

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Repair Quality

Customer Service

Returned Clean

My Experience

The teams communication through the whole process was superb, with consistent updates through out the repair, and keeping me in the loop if parts of paint were delayed. They worked seamlessly with my insurance and car rental company and made everything quick and painless for both pickup and drop off. The inside of my car was cleaner than when I left it with them, and they even cleaned the inside of my windows!

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Repair Quality

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Returned Clean

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Repair Quality

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Returned Clean

My Experience

Very professional experience. All facets of the experience was very good. Initial discussion, repair process, and final paperwork. Highly recommend.

Likely to Recommend

Do great work

Repair Quality

Currently i believe it is excellent repair work. I will look at it more when it gets washed. I would recommend their work

Customer Service

I finally had to tell people not to call me anymore. The left hand didn't know what the right hand was doing. I even received a call from Texas regarding my windshield. I live in Northern Colorado.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Best customer service ever! No hassle appt and they even helped me with my rental car. The work completed on my vehicle was perfection! I highly recommend!

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Repair Quality

Customer Service