Caliber - Fort Collins - Commerce Dr

5.0 (130reviews)
99%
309 Commerce Dr,  Fort Collins,  CO  80524

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (130)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, clear and proactive communication, and timely repairs. Many highlighted that staff went above and beyond, coordinating with insurance companies and dealerships while keeping customers informed at every step. Repair quality received high marks, with numerous customers noting their vehicles looked brand new or even better than before the accident. Frequent text and phone updates were widely appreciated, making the process stress-free. A few customers noted minor delays due to parts availability or insurance-related holdups, and one mentioned needing to follow up more than preferred - both points raised directly by customers. Overall, the vast majority expressed strong satisfaction and willingness to recommend the shop.
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"... in depth Caliber Collision went to repair my car, they went above and beyond to fix my car. Things that werent obvious to the eye were deeply looked into ..." Read more
"The staff was awesome, the facility was nice, the quality of their work exceeded my expectations. I would recommend to a friend."
"My car looks beautiful, almost like brand new!! Your work is incredible which speaks to the care ..." Read more
"Communication was usually good. The car looks great. Craftsmanship was excellent"
"The car looks great and you cant tell there was any damage ever done to it."
"Was ready way earlier"
"It was actually ready a day earlier than promised."
"Easy check in, vehicle was completed on the estimated completion date, and the checkout took about 5 minutes. I couldn't ..." Read more
"... stayed closely in touch with updates and, in the end, delivered perfectly to fit my travel schedule." Read more
"A part came in ripped so it got pushed out 1 day."
"INCREDIBLE communication via text & call throughout the entire experience. Cannot highlight this enough. ..." Read more
"Caliber got my car done a week early, they communicated every day with updates through text, and they made handling the rental car very smooth! ..." Read more
"For sure! The communications were clear and direct. Very good."
"The people at caliber kept me informed of every step in the process. Their work was excellent. I am extremely satisfied!!"
"They sent me a collision update and informed me every step of the way!"

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Best customer service ever! No hassle appt and they even helped me with my rental car. The work completed on my vehicle was perfection! I highly recommend!

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Repair Quality

Customer Service

My Experience

We had great confidence in our outcome and they proved us right. Great shop and people. Carly kept us informed and Mia was so good at answering questions and explaining how the car could and would be taken care of.

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Customer Service

Best service ever.

Returned Clean

My Experience

My car looks beautiful, almost like brand new!! Your work is incredible which speaks to the care you took with my vehicle. Lastly, your customer service was extraordinaire. I felt so taken care of by the friendliness and attention you gave me. Well done!

My Experience

You guys are awesome. I would recommend you to everyone

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Repair Quality

Customer Service

Returned Clean

My Experience

I was treated with care and my car was given back to me good as new.

My Experience

It was wonderful to hear about the progress regularly

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Repair Quality

Fantastic

Customer Service

Fantastic workmanship and keeping me abreast of progress.

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Repair Quality

The customer service from the front desk to the estimator has been really superb. Friendly, knowledgeable, personable, regular helpful, communication, and the truck looks great!

Customer Service

Returned Clean

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The due diligence, accommodation, communication, and commitment to making everything right is top-notch. Ryan is hiring/running an excellent outfit.

Repair Quality

I had to return the vehicle a couple times for some minor cosmetic repairs, but always felt completely taken care of by the entire staff!

Customer Service

From Carly to Mia to Ryan — the staff was warm, welcoming, accomodating and constantly reassuring that they were going to take care of me. And they did.

Returned Clean

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My Experience

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Customer Service

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Repair Quality

They were willing to go out of their way to help me.

Customer Service

Returned Clean

My Experience

Awesome team

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Repair Quality

Fantastic team

Customer Service

Returned Clean

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I already have!

Repair Quality

I had the best experience with Caliber Collision. Everyone was absolutely wonderful and helpful in a time of stress. They thoroughly explained the insurance process to me and the work being done on my vehicle and updated me as the process went along. Mia was wonderful and so knowledgeable; I felt very cared for.

Customer Service

Returned Clean

My Experience

The Team at Caliber on Commerce was really great and kept me in the loop as the process unfolded. Ryan, Mia, Carly and the rest of the team were fantastic and I would highly recommend them to friends and family.

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Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

My truck looks great!

Customer Service

Very attentive

Returned Clean