Caliber - Loveland - Crossroads Bl

4.9 (1,722reviews)
98%
4280 Woods Avenue,  Loveland,  CO  80538
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In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
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Email

Reviews (1,722)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with many highlighting frequent text and phone updates throughout the repair process. The quality of repairs was frequently described as excellent, with vehicles returned looking brand new or better than expected. Timeliness was a strong positive theme, as numerous customers noted their vehicles were completed ahead of schedule. The friendly, professional, and knowledgeable staff received high marks across the board. A few customers noted minor issues such as delays due to parts availability, incomplete repairs, or small touch-ups needed post-pickup, as mentioned directly in their feedback. Overall, the vast majority of customers expressed high satisfaction and indicated they would recommend the shop to others.
AI-Generated from reviews written in the last 12 months
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"Completely satisfied the repairs were unnoticeable and the car looked fantastic. This is a brand new car unfortunately so I was really ..." Read more
"I got my car back BROKEN. I take SUCH good care of my vehicle and when I got it back, not only was ..." Read more
"All of the repairs to my vehicle were pristine and perfect"
"2 days early"
"Was fixed way faster than estimated. Thanks"
"The team was fantastic and very sweet! My car was done a lot sooner than expected and the job was perfect!"
"It took 3 days longer than original estimate but I requested quality rather than speed"
"wrong parts delivered, illness caused acceptable delays."
"Best communication Ive had from any repair company"
"Accurate work and completion estimates. Kept me well informed every step of the way. Loved how well you took care of my car. This was ..." Read more
"Transparent and clear communication. I appreciate the ease of the process."
"... met the completion date that was originally stated. I could always call and talk to someone if I had questions." Read more
"I liked that they kept me up to date about everything that was going on with the repair process"

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I was very pleased with everything that was done. My car looks great and Cody and Nan were good about helping me and keeping me informed on everything that was being done. Would recommend you to anyone who needed repairs done. Thanks for everything! DeAnne Hewett

Customer Service

I was very pleased with the way my car looks and the way everything was handled! Cody and Nan were so great They kept me informed about what was going on, I would recommend you to anyone who needed work done! Thanks. Dee

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Great to work with

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

No

My Experience

Michael is professional, very responsive and great communicator. Seems to really know the business and insurance world. Thank you!

My Experience

To the tech that did the work, your are awesome! Roger thank you for going above and beyond.

My Experience

Cody was great. Such a sincere employer. Everything was perfect. The receptionist was also a sweet gal. Work was beautiful and I loved and appreciated the car wash. Great job all around.

My Experience

Every employee that I dealt with at caliper was polite, gracious, welcoming and professional. Special shout out to Nan and Cody. They were professional and kept great communication up

Likely to Recommend

Again, my experience with caliper was amazing and I'd recommend them to anybody that would ask

Repair Quality

Everybody I had contact with the friendly and professional. The work was done to my satisfaction and Cody who I did most my dealing with was able to keep up. Great communication and let me know the situation on almost a daily basis. Nan at the front desk was always polite and kind and helped me with anything I needed. I think caliber collision is a fantastic organization and if I have any reason to have body work in the future I will use them with out qualification. I would also recommend them to anybody that would ask

Customer Service

They did a great job. You can't even tell that I ever had a problem with my vehicle

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

We have dealt with Caliber Collision for 3 separate repairs. Very professional staff, great communication and quality work. I wouldn’t take my vehicles anywhere else!

My Experience

Everyone was extremely helpful, professional, and knowledgeable in all my interactions. The work was thorough, completed quickly, and looks great.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They communicated through the whole process. Super nice and the car looks like nothing happened to it. A+

Customer Service

Friendly and knowledgeable. Under promised and over delivered!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Mike is an excellent communicator!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Mike was fantastic to work with. I really appreciated the communication throughout the process keeping me updated the whole way through. Customer service was great and the car has no evidence of anything ever happening!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Mike was great!

Likely to Recommend

Repair Quality

Very well done! Easy to work with, no complaints.

Customer Service

Very good! Easy to communicate with.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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