Caliber - Loveland - Topaz Dr

4.8 (2,957reviews)
97%
1805 Topaz Drive,  Loveland,  CO  80537

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,957)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, exceptional communication, and impressive timeliness. Many highlight the professionalism and friendliness of the entire staff, with frequent mentions of going above and beyond expectations. Repair quality is repeatedly described as flawless, with vehicles returned looking brand new. Customers greatly appreciate proactive text and phone updates throughout the repair process. A recurring pleasant surprise noted by many is the complimentary interior and exterior detailing upon vehicle return. Most vehicles were completed ahead of schedule, which customers found remarkable. A small number of customers noted concerns around incomplete repairs or unresolved mechanical issues post-service, as shared directly in their feedback.
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"A perfect repair and paint job done on my Grand Cherokee TrailHawk. The customer service is the best Ive experienced ..." Read more
"THE REPAIR WORK WAS PERFECT.The replaced bumper and paint matched Never you would have known it was replaced ..." Read more
"... pleasantly surprised by businesses a lot these days. The Customer Service was top-notch, and the communication was better than any repair shop or customer service ..." Read more
"One of the best repair shops Ive ever worked with. They returned my car in great shape and went above ..." Read more
"... network. I was rear ended on the 18th of last month and they only fixed my bumper. They said they fixed the exhaust too and before I even left the lot I had a system ..." Read more
"... damage I had and it getting sent out to a mechanic I got it much sooner than what I thought and even had the pickup day moved 10 days earlier!" Read more
"Was told two weeks and it was done in two days!! Amazing!!"
"It was actually completed early. Way earlier than originally anticipated."
"It was done 3 weeks earlier then the initial estimate"
"My only complaint is that the estimate to complete the repair started out ridiculously long in my opinion. It became more realistic shorter ..." Read more
"Their communication system is amazing"
"Loved the text updates"
"... Caliber for repairs. Great work and great service. I was kept informed throughout the whole process." Read more
"Communication was great the quality of work was great."
"I received a phone call or text msg every step of the way."

My Experience

It looks great, but we had discussed in the beginning about making sure the trailer hitch electrical connection was secured and not bungee corded like it was. I'll call when I'm back in town to discuss and make a plan for getting that taken care of. (Positive note). Filling up my car was a nice touch that was not necessary, but greatly appreciated. The drop off/delivery was very appreciated as I was out of town and my spouse was unable to pick up my car without me there.

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My Experience

Thank you for going above and beyond expectations, much appreciated!

My Experience

You guys did a great job once again. Unfortunately it was the second time in a year I was in an accident. But you guys fixed up my truck like brand new. Thank you!

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Repair Quality

Great job. And they cleaned the outside and inside of the truck.

Customer Service

Returned Clean

My Experience

Good job and quick turnaround-thank you!

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My Experience

My car looks great and you were really fast, which I appreciate! And cleaned my interior! Thank you!!

My Experience

Job well done impress with the short amount of time you preformed, and all the updates you texted me,and the quality of your work and team did very satisfactory thank you again, I will recommend you to all my friends

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I would recommend my friends and family

Repair Quality

Outstanding job well done totally satisfied

Customer Service

Personal where outstanding

My Experience

Detailing the vehicle inside and out was a pleasant surprise. Working with Caliber through this process was effortless and gratifying all at the same time. Tip of the hat to the Loveland Caliber crew on Eisenhower.

My Experience

The office is very friendly and continuously kept me updated regarding the repairs of my car.

My Experience

The best customer service and the repairs were so fast. Apologies for the popcorn in the backseat.

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The whole experience was good

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Returned Clean

My Experience

I really appreciate the chance to leave a review! The team did a fantastic job with my repair, and I was honestly blown away by how fast they got my vehicle back to me without cutting any corners on quality. Having to deal with repairs is always stressful, but the seamless service made a really rough day a whole lot easier to manage. ​A huge shoutout to Matt Johnson for keeping me in the loop the entire time. His quick updates and regular check-ins meant I never had to wonder what was going on with my truck, which gave me complete peace of mind. ​It’s clear the team takes a lot of pride in their work and truly cares about their customers. I’ll definitely be recommending Caliber Collision to anyone who needs work done on their vehicle. Thanks again for the top-notch service!

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Repair Quality

I was exceptionally impressed with the quality and speed of the repair work on my vehicle. Dealing with vehicle damage is always stressful, but the seamless process and standard of care I received made a very rough situation significantly easier. I want to specifically recognize Matt Johnson for his outstanding customer service throughout the repair process. His proactive, transparent communication and frequent updates kept me informed every step of the way, giving me complete confidence in the status and safety of my vehicle. The dedication, professionalism, and craftsmanship demonstrated by the entire team reflect high standards of operational excellence. I will gladly recommend Caliber Collision to anyone in need of repair services, and I appreciate the team's hard work in getting me safely back on the road.

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My Experience

I am very happy with the work they did on my car 10/10 !

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They did an awesome job i am highly satisfied 10/10

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My Experience

Communication effective & constant. Friendly, very helpful

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Excellent service and daily updates

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Returned Clean

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My Experience

I appreciated the regular updates. The repair was timely. I’ll come there again if I ever need your services.

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