Carrillo & Sons Collision Center - Santee
In operation 45 years, 3 years at this location.
"One of San Diego's Finest Woman Owned Collision Centers" We have been in business since 1981, my 3 sons, my husband and myself are all actively working on the business . All of our work has a lifetime guarantee, Our promise: always do the best job, while giving you the best of customer service ever!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0 -
We are very impressed with Carrillo & Sons and DEFINITELY will be spreading the word. If we ever need auto body repairs again, we will be returning.
Repair Quality - 5.0/5.0 -
Incredible service!!!
Customer Service - 5.0/5.0 -
Belle and Ken were professional, courteous, kind, communicative, welcoming, helpful, and overall fanatstic!
My Experience - 5.0/5.0 -
Really impressive staff! The front office gave us continuous updates on our vehicle status, and they were able to fix it 10 days earlier than the original estimate. Also, they worked quickly with insurance so I didn’t have to. The van looks like new, and they repainted and completely detailed inside the van, they went above and beyond!
My Experience - 5.0/5.0 -
They made it very easy. Everyone in the office is so nice and answered any questions we had. Our 2025 Yukon Denali looks like it did the day we bought it. I really like how they used only OEM parts.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job and service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This shop should be the standard to which others are measured by. Right from the start they took charge and kept me very much informed along the way. The workmanship is perfect and done in a very timely manner. During the repair, it was discovered that a previous windshield replacement had leaked and rusted out metal that holds the glass in. Carrillo and Sons assisted me and worked with Safelight through their warranty program. (Shoutout to Safelite glass as they totally honored their lifetime warranty). I could not be happier with Carrillo and Sons. 10/10
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always excellent service.
Customer Service - 5.0/5.0 -
Friendly and knowledgeable.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Excellent service and work repairing the damage to my car. Thanks
Customer Service - 5.0/5.0 -
David was very easy to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always appreciate the team and taking care of my vehicle as well as the communication! Will continue to be a customer and refer friends and family.
Customer Service - 5.0/5.0 -
Belle is always great at staying in touch and following up on progress and findings
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and service and results.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The young lady on the front counter was clear and pleasant. Very helpful and explained the process to us.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Couldn’t ask for better service from beginning to end. More than satisfied with the repair job and car was immaculate when returned which was so nice. The office staff is also wonderful, especially Bell.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
First of all, the communication was excellent. Initially, Daniel helped me with the estimate, but when he was out of the office, Tony stepped in and kept me updated on the parts needed for the repair. Later, David jumped in once the loaner became available and worked with me on the pickup arrangements. The communication among the team was top-notch, which kept me informed every step of the way. Second, Daniel was kind enough to cover the cost of the loaner. Since I was paying for the repairs out of pocket and the overall expense was pretty significant, that gesture was greatly appreciated. Lastly, David took the time to patiently explain Supplements 1 and 2, and overall the repair work turned out fantastic. The paint matched very well, and the dent repairs were done so well that even the contours looked brand new. Thank you for making my first auto body shop experience (and hopefully my last!) smooth, stress-free, and far less intimidating than I expected. I will definitely recommend your shop to my friends and family.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car came back looking like new.