CARSTAR Anderson Collision St. Joe

My Experience - 5.0/5.0 -

Thanks for taking care of my car repairs quickly. Your office staff is really cool, too.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 3.0/5.0 -

The “detail” post repair left my vehicle needing to be cleaned and in places the chips in paint were just painted over and are still evident. If this was paid work and not an insurance job I would be much more upset but any future work will not be done here. Additionally, the estimate was for 6 days of work and I was without my vehicle for two weeks.

Customer Service - 3.5/5.0 -

I was never called with updates on my vehicle or the repair delays but every time I called they were polite.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great customer service and quality of repairs done to our vehicle

My Experience - 5.0/5.0 -

My car looks great Employees were very friendly and helpful My car was fixed in a timely manner I Highly recommend Anderson Ford this is not the first time I have needed your service and I have never been disappointed in the service I received Thanks

My Experience - 5.0/5.0 -

Great work. Thank you

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Was a very smooth process. And was quick and fast to get keep back. They were very good about communicating with any updated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job on my car repairs and completed within couple of weeks which I did not have to request for a second car rental Thank you !

Customer Service - 5.0/5.0 -

Excellent

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

It was very reassuring to know we were going to be taken care of in that stressful time in our life.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Fast, and prompt with communication

Customer Service - 5.0/5.0 -

Easy to talk to someone

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0 -

Would have been nice to informed of status instead of having to call to get.

Customer Service - 4.5/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Communication could have been a bit better but I certainly understand short staffing! Great job! Work done well at before original ETA! Thanks, Hillarie! Rae

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great Customer Service! Wonderful to work with. Body shop workers explained the process, followed through promises and got my vehicle back to me in a timely manner. Looks like NEW!

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Absolutely would recommend and would refer them to Roger.

Repair Quality - 5.0/5.0 -

Very nice and easy to work with.

Customer Service - 5.0/5.0 -

Very nice.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean