CARSTAR Atlantic Collision Center, Inc.

4.7 (6,010reviews)
95%
1516 Middlesex Street,  Lowell,  MA  01851
Bot
Shop AssistantSparkles

In operation 47 years, 23 years at this location.

Lowell’s premier auto body shop, serving Lowell, North Chelmsford, Chelmsford, Dracut, Tewksbury, Tyngsborough, Dracut, and Middlesex County with over 5,500 reviews and a 98.9% satisfaction rate! Locally owned since 1979, we specialize in Insurance claims, car accident repair, paintless dent repair, auto glass replacement, and ADAS calibrations. Enjoy 24/7 repair tracking and virtual AI estimates. Our eco-friendly repairs, 24/7 towing support, and rental car arrangements make us the top choice. We work with 80+ insurance providers and offer the best nationwide warranty in the industry across 750+ locations. Our I-CAR, ASE, and OE-certified technicians ensure factory-standard repairs. Community-focused, we support first responders. “Relax, We’ll Take It From Here.”

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (6,010)

Likely to Recommend

Repair Quality

Greta customer service welcoming and would totally come back thank you CARSTAR

Customer Service

My Experience

10/10 experience at Carstar Atlantic! All of the employees were wicked nice and professional! Definitely planning on returning to Carstar Atlantic for some future projects

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Repair Quality

Customer Service

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Repair Quality

Everything is perfect I really appreciate it

Customer Service

Everything went well I really appreciate it

My Experience

You folks are outstanding! i have never worked with a better group of people ever! Between your service, your people and Geico I couldn't have found better. Thank you sooo much! Denise and Bob McCarthy 978-319-2080

Likely to Recommend

I wouldn't go anywhere else. You repaired another vehicle in the past with the same outstanding results

Repair Quality

You guys rock in every aspect of auto repair... customer service, outstanding work, coordination with Enterprise for car rental. The car looks brand new!! You will always get outstanding reviews from us. Thank you!

Customer Service

You guys rock in every aspect of auto repair... customer service, outstanding work, coordination with Enterprise for car rental. The car looks brand new!! You will always get outstanding reviews from us. Thank you!

Likely to Recommend

Repair Quality

Thanks for my car fixed

Customer Service

Thank you for the opportunity of fixing my car good service in everything

Likely to Recommend

Repair Quality

Amazing service, fast smooth communication and great work!

Customer Service

Returned Clean

Likely to Recommend

Nice

Repair Quality

Very nice

Customer Service

Nice

Returned Clean

Likely to Recommend

overall really nice humans! assuming mechanical repairs were correct (I am ignorant)

Repair Quality

uncertain but do believe the hood DOES line up properly now (we did not do an ACTUAL) "walk around"

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

I am very dissatisfied with the quality of the repair. My car was returned extremely dirty, the seat was punctured, and there is paint dripping on the door that was not there before. This is unacceptable and shows a lack of attention to detail and poor workmanship. I will be returning to the shop to file a complaint and expect these issues to be corrected.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everyone has been amazing

Customer Service

Returned Clean

Likely to Recommend

Great experience!

Repair Quality

Customer Service

Totally pleasant staff. The 2 front desk ladies are amazing.

My Experience

Looks brand new!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Car looks amazing

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Repair Quality

Car looks better than before the accident. Mike and front office were great.

Customer Service

Updated regularly

Likely to Recommend

Repair Quality

Good

Customer Service

Good

My Experience

Everyone was great! I’m happy with the outcome!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience