CARSTAR Auto Body of Smithfield

4.9 (2,048reviews)
97%
1195 Brogden Road,  Smithfield,  NC  27577
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Shop AssistantSparkles

In operation 11 years, 9 years at this location.

Carstar Auto Body of Smithfield is a family owned collision repair business. Our goal is to provide the highest quality repairs and customer service to everyone. We provide a high level of communication throughout the repair process including text and email messaging with our customers. WE also offer the convenience of online photo estimating.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,048)

Likely to Recommend

I would recommend the shop to friends and family.

Repair Quality

The team went above and beyond to ensure that my vehicle function like the manufacturer intended it to work.

Customer Service

I received exceptional service. The team took the time to listen to my concerns and address every last one of them.

My Experience

Excellent service from beginning to the end.

Likely to Recommend

Repair Quality

Terrific job! Very pleased with service and results.

Customer Service

Terrific job! Very pleased with service and results.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They have a great team in Smithfield nc branch my Ram looks like new

Likely to Recommend

Repair Quality

Looks like new and Custer service and communication was excellent

Customer Service

My Experience

The staff at CARSTAR were kind and efficient. They walk me through each process. I enjoyed the update. I always knew what stage my car was in in the process. My car looked amazing when they were done.

Likely to Recommend

They did such an amazing job. I would absolutely recommend them to a family and friends.

Repair Quality

I’m completely satisfied with service I received at CARSTAR!

Customer Service

The process was quick. I was updated with each step by text message. The staff was kind and courteous.

My Experience

The whole group profesional ,attentive respectful ,Satisfied of what I’m seeing , profesional work Carstar of Smitfield had done . Thank you!.

My Experience

Awesome service will refer customers to you

Likely to Recommend

Repair Quality

Would recommend thanks for everything

Customer Service

Returned Clean

My Experience

Ledell was awesome to work with. He was super professional and respectful.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They do excellent work, kept me updated daily, great communication, the staff was very professional and made you feel like they truly wanted your business

Likely to Recommend

Repair Quality

Staff was great to work with

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Fantastic, awesome, outstanding

Likely to Recommend

You can't beat professional!

Repair Quality

Wonderful service an̈d all around Wonderful experience. 😁🤣

Customer Service

Wonderful service an̈d all around Wonderful experience. 😁🤣

Returned Clean

Likely to Recommend

Repair Quality

The customer service from the manager, and the front desk was excellent. There wasn't a long wait. My car rental arrived in a timely matter. I am satisfied with the repairs.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Good job done ! Happy with the results

My Experience

Highly recommend this business! amazing service, fast communication, and excellent outcome.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Great job. Always updates on progress.

Customer Service

Likely to Recommend

Repair Quality

Customer Service