CARSTAR Avalon Rancho Cucamonga

4.9 (2,480reviews)
97%
9435 9th Street,  Rancho Cucamonga,  CA  91730
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Shop AssistantSparkles

In operation 19 years, 18 years at this location.

Our location in Rancho Cucamonga is on a big beautiful property, with nice office space. We offer services to all vehicles and work with any Insurance company. Our friendly staff goes above and beyond to make the process as easy as possible for our customers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (2,480)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new after service. Communication stands out as a major strength, with frequent text and phone updates keeping customers informed throughout the repair process. Timeliness is another highlight, as numerous customers noted their vehicles were completed ahead of schedule. The friendly, professional, and courteous staff received widespread appreciation. A small number of customers noted areas for improvement, including occasional delays, incomplete repairs, and isolated instances where communication could have been more consistent, as mentioned directly in their feedback.
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"... total experience at CARSTAR has exceeded all others, from service, communication and repair result. I would highly recommend them to anyone in need." Read more
"Their quality was the best. I couldn't even see where the damage initially was and looked seamless. I would very much recommend others to go here."
"... promptly. I am very satisfied with final result. My brand new car got perfectly returned to the condition that it was purchased and delivered to me from the ..." Read more
"... kept me informed during the entire repair process. The repair quality exceeded my expectations and my car looks like new again. Fast service, great communication, and excellent ..." Read more
"... completed the car is less time than they quoted. The finished job is perfect, as if the damage never happened!" Read more
"Finished 4 days ahead of schedule"
"Car was finished a day early."
"Earlier than promised"
"It was over a week later than quoted."
"The repair looks great and I am thrilled with the quick service. Thank you."
"Communication is great! I recieved timely updates via text, email and phone calls. I was never left with questions or confused."
"Loved the text communication. Updates were frequent. Very happy with this feature."
"Great customer service! Your communication on the process of the repair and updates were fantastic. Thank you!!!"
"... car off to the day I picked it up after the repairs the customer service communication was great. I was very pleased with the results of my repair." Read more
"I love how you call or text me to keep me up-to-date on the repair most grateful for that. Thanks again for great job ..." Read more

My Experience

What can I say outstanding work. The paint is perfect! I can’t be more pleased with the color! The car looks brand new. Go see the good people at CARSTAR you will not be disappointed! 10 out of 10

Likely to Recommend

Repair Quality

10- awesome job! Very happy

Customer Service

Returned Clean

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Repair Quality

Great customer service! Everyone is very helpful and they send you updates on your car often. Great job fixing the car!

Customer Service

The people are very helpful and friendly!

Returned Clean

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Definite

Repair Quality

Everyone was great and attentive to my needs. Car looked amazing when I picked it up. Didn’t even notice it was in an accident.

Customer Service

Nate was great

Returned Clean

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Repair Quality

Customer Service

I liked the constant communication and updates. It gave me peace of mind

Returned Clean

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Repair Quality

Polite employees.

Customer Service

All my questions and concerns were answered.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

They did an amazing job but I didn’t get my windshield cover back after the repair. I think it was forgotten to get put back in the car. It’s a Dickies brand with a snap together belt.

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Cuco was the best...great customer service...the finished product of the repair was excellent!

Customer Service

My Experience

Great service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Excellent service. When your car is under repair at carstar. I love how they keep you informed every step of the way. Carstar is the place I will always take all my vechicles.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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I already have told people about my wonderful experience.

Repair Quality

All the staff were as nice as can be. They check-in the whole duration of the process and make sure to update and notify you of any finding. When we came to pick up the car it looked great and they showed you everything they did. They even cleaned the car. There was a little mishap when picking it up and they bought the needed part and called when they had it ready for us. Honest and Trustworthy. I have told multiple people about them if they ever need repairs.

Customer Service

Nice,professional and welcoming.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Everything and everyone was awesome. Thank you David.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience