CARSTAR Avalon Rancho Cucamonga

4.8 (2,496reviews)
97%
9435 9th Street,  Rancho Cucamonga,  CA  91730
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Shop AssistantSparkles

In operation 19 years, 18 years at this location.

Our location in Rancho Cucamonga is on a big beautiful property, with nice office space. We offer services to all vehicles and work with any Insurance company. Our friendly staff goes above and beyond to make the process as easy as possible for our customers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (2,496)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new after service. Communication stands out as a major strength, with frequent text and phone updates keeping customers informed throughout the repair process. Timeliness is another highlight, as numerous customers noted their vehicles were completed ahead of schedule. The friendly, professional, and courteous staff received widespread appreciation. A small number of customers noted areas for improvement, including occasional delays, incomplete repairs, and isolated instances where communication could have been more consistent, as mentioned directly in their feedback.
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"... total experience at CARSTAR has exceeded all others, from service, communication and repair result. I would highly recommend them to anyone in need." Read more
"Their quality was the best. I couldn't even see where the damage initially was and looked seamless. I would very much recommend others to go here."
"... promptly. I am very satisfied with final result. My brand new car got perfectly returned to the condition that it was purchased and delivered to me from the ..." Read more
"... kept me informed during the entire repair process. The repair quality exceeded my expectations and my car looks like new again. Fast service, great communication, and excellent ..." Read more
"... completed the car is less time than they quoted. The finished job is perfect, as if the damage never happened!" Read more
"Finished 4 days ahead of schedule"
"Car was finished a day early."
"Earlier than promised"
"It was over a week later than quoted."
"The repair looks great and I am thrilled with the quick service. Thank you."
"Communication is great! I recieved timely updates via text, email and phone calls. I was never left with questions or confused."
"Loved the text communication. Updates were frequent. Very happy with this feature."
"Great customer service! Your communication on the process of the repair and updates were fantastic. Thank you!!!"
"... car off to the day I picked it up after the repairs the customer service communication was great. I was very pleased with the results of my repair." Read more
"I love how you call or text me to keep me up-to-date on the repair most grateful for that. Thanks again for great job ..." Read more

Likely to Recommend

Repair Quality

Excellent job, they communicated through the process and was ready on time.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Some spots from repaint on spoiler. Overspray on some of my black matte door piece. Overall looks good but up close see minor issues. Would still come back for future work if needed.

Customer Service

Returned Clean

Likely to Recommend

I would definitely consider letting others know about your company

Repair Quality

You fixed it and pretty much the time you said it would be done. The car looks good thank you

Customer Service

Everyone I talk to was very friendly

Returned Clean

My Experience

I can't even tell where the damage was.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I had excellent service from Cuco & Noah, they both made me feel comfortable & they explained how the work was ti be done. The time to get it done was completed in 1/2 the time they quoted. The work that was done looks excellent & I like i have a lifetime warranty in case something shows up later. Thank you Carstar!

My Experience

Cuco Torres, was very courteous, informative and answered all my questions. I highly recommend him to assist all customers. My car bodywork and paint came out awesome! I'm very satisfied and appreciate your excellent work.

My Experience

Thank you for your prompt work.

Likely to Recommend

None

Repair Quality

Great Job!!!

Customer Service

My Experience

The car looks great! We were kept informed the whole time and it was quickly repaired! Thank you!

Likely to Recommend

Repair Quality

Great customer service

Customer Service

Returned Clean

My Experience

u had brighter more expensive lights so I could see better at night and they put some lightbulbs that are not even good can't see at night very well I want my lights back plus they were not even damaged so why did they change them anyway ...and forgot to put the rubber pieces around my lights and the good has a big gap on one side and I hangs over on the other the color of paint is way off doesn't match so not very happy with the job that was done I went to them before and had great service not sure what happen this time and on the side fender there are dents that were not even there before even after the accident but are there now and they tried to bang them out but I noticed that as soon as I seen the car

Likely to Recommend

Highly recommended

Repair Quality

Great work.

Customer Service

Fabulous!

Returned Clean

Likely to Recommend

Repair Quality

Amazing amazing work and reliability.

Customer Service

Returned Clean

My Experience

Yo los recomendaría con otras personas, estoy satisfecha con el servicio que me dieron son muy amables y muy profesionales

My Experience

Service was friendly. Thank you for also cleaning my car

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent job and excellent customer service!

Customer Service

My Experience

What can I say outstanding work. The paint is perfect! I can’t be more pleased with the color! The car looks brand new. Go see the good people at CARSTAR you will not be disappointed! 10 out of 10

Likely to Recommend

Repair Quality

10- awesome job! Very happy

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great customer service! Everyone is very helpful and they send you updates on your car often. Great job fixing the car!

Customer Service

The people are very helpful and friendly!

Returned Clean

Likely to Recommend

Definite

Repair Quality

Everyone was great and attentive to my needs. Car looked amazing when I picked it up. Didn’t even notice it was in an accident.

Customer Service

Nate was great

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

I liked the constant communication and updates. It gave me peace of mind

Returned Clean