CARSTAR Avalon Upland

4.8 (266reviews)
97%
1232 W. 9th St.,  Upland,  CA  91786
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Shop AssistantSparkles

At CARSTAR Avalon Upland, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Upland, CA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 4:00 pm
Tue 7:00 am - 4:00 pm
Wed 7:00 am - 4:00 pm
Thu 7:00 am - 4:00 pm
Fri 7:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (266)

My Experience

I was very happy with the service and the time and consistency of the updates

Likely to Recommend

Would highly recommend!

Repair Quality

Very great service. Communicated repairs and very nice to work with. Would highly recommend. Above and beyond service!

Customer Service

Returned Clean

My Experience

This is a fantastic body shop. My husband was rear ended Saturday the 9th and Carstar Avalon called to have us drop the car off Monday the 11th. They estimated the repair work would be completed Thursday the 21st, but they were ahead of schedule and got our car back to us Tuesday the 19th! They sent text updates every step id the process, so we never had to call to check on progress. They were very friendly and explained everything in the process to reassure us we would have our car back as quickly as possible. The work they did was fantastic!! They also work with the rental car company, so not only were my husband and I picked up from the body shop to get the rental, my husband didn't have to go to the rental location to return the car. Carstar Avalon works with the rental company to accept the rental on our behalf and reach out to the company to pick up the car. They really made a stressful, inconvenient situation more bearable. I definitely recommend Carstar Avalon.

Likely to Recommend

Repair Quality

Appreciated the friendly staff, help with process and updates on the status of my kids car. She said it looks better than when she bought it.

Customer Service

Returned Clean

Likely to Recommend

I’m going to start having my own car service there when repairs needed.

Repair Quality

Customer Service

Grate job, in and out service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Car looks nice

My Experience

Staff was very professional and very good at giving updates on the repair status of my vehicle.

My Experience

You were amazing..kept us apprised every step of the way. You made a stressful situation not bad..thank you. Loved your receptionist also and Cuco(?) you are the best!!!

Likely to Recommend

Definitely recommend

Repair Quality

Great shop

Customer Service

Great Customer Service

Returned Clean

My Experience

Great professional and friendly service!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Cuco was great to work with.

Returned Clean

My Experience

Great job

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great communication, great service. Car looks perfect. A+++

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The repairs to my car were completed within a few days. Communication updates were sent daily via text messages. I was very happy with the repairs to my vehicle. The shop was always helpful and friendly. I would definitely return if needed in the future. Higly recommend👍.

Customer Service

Returned Clean

My Experience

I highly recommend Carstar! Everything went really smoothly. I loved the regular updates via text so I would know where things were. Carstar took care of all the insurance back and forth. It was so nice to not have to worry about all of that. My car turned out amazing and it was done in less time than anticipated!! Cuco, who worked on our car was super nice along with everyone at the office. Thank you!!!

Likely to Recommend

Absolutely!!

Repair Quality

I highly recommend Carstar! Everything went really smoothly and was easy. My car looks amazing and I was done earlier than I expected which was a Godsend! Cusco was so nice and communicated with me along the way so I knew what to expect. Thanks for the wonderful service!!

Customer Service

Cusco and the office staff (I don’t know her name) was really nice and went above and beyond.

Returned Clean

My Experience

I really appreciate all they did. Even if they found no dead animal in my car and smell went away. 😆 But they worked with me and were very nice and professional.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean