CARSTAR by Lutzi
In operation 37 years, 10 years at this location.
Carstar by Lutzi specializes in high-quality collision repairs, excellent customer service, and satisfaction in Fountain Hill, PA. Our location is locally owned and operated and committed to delivering top-notch collision repair services, ensuring a seamless experience to get you back on the road swiftly after a?collision. Relax;?we will take it from here.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:30 am - 4:30 pm |
| Tue | 8:30 am - 4:30 pm |
| Wed | 8:30 am - 4:30 pm |
| Thu | 8:30 am - 4:30 pm |
| Fri | 8:30 am - 4:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job very professional good people to work with thank you
Customer Service - 5.0/5.0 -
Great job very professional good people to work with thank you
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’m personally very lucky to have this shop be close to my residence.
Repair Quality - 5.0/5.0 -
What a great experience! Everything looks new. They kept me in the loop all the way to completion. I even got a ride home. TEN!!
Customer Service - 5.0/5.0 -
Everyone there is interested in serving and on the ball.
Returned Clean
My Experience - 5.0/5.0 -
Tom, well done just like new
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service. Friendly, quick response
Customer Service - 5.0/5.0 -
Friendly. Good communication. Pet friendly A+
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was very helpful
Returned Clean
My Experience - 5.0/5.0 -
Very professional and communicated clearly the steps of the process. Handled rental car. Very easy to work with!
My Experience - 0.0/5.0 -
Found overspray on my bed cover and some other spots. Tried cleaning it with Windex and mineral spirits, but still is visible.
My Experience - 5.0/5.0 -
Hopefully I won’t need to bring my car to you guys again. But if had to I will without regrets you guys were great and professional thanks again!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional great customer service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would highly recommend them. The service was great and everyone was very friendly and easy to work with.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very friendly and personable
Returned Clean
My Experience - 5.0/5.0 -
Very satisfied customer. The job was done great and in a great timely manner. I will definitely be recommending.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Door gasket on front passenger side not seated properly on outside by mirror and inside by door handle. Front passenger door not sitting flush on body, door seems to not close fully. Front passenger door shell loose at window pocket when window lowered.
My Experience - 5.0/5.0 -
I am very satisfied with the job they did on my vehicle, the part that was fixed looks brand new. I would recommend.
My Experience - 5.0/5.0 -
This was my first experience with any repair shop as I’ve only recently started driving, but I have nothing but good things to say! Everyone I spoke to was very knowledgeable and communicative about the process, they handled the rental car reservation and return. All in all wonderful people and service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Car was not cleaned as promised but the exterior repair was completed
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
Carstar performed exceptional work on my car. They even washed and vacuumed my car. My only complaint is that the customer service leaves a lot to be desired. I felt like they weren’t very friendly.