CARSTAR by Lutzi
In operation 37 years, 10 years at this location.
Carstar by Lutzi specializes in high-quality collision repairs, excellent customer service, and satisfaction in Fountain Hill, PA. Our location is locally owned and operated and committed to delivering top-notch collision repair services, ensuring a seamless experience to get you back on the road swiftly after a?collision. Relax;?we will take it from here.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:30 am - 4:30 pm |
| Tue | 8:30 am - 4:30 pm |
| Wed | 8:30 am - 4:30 pm |
| Thu | 8:30 am - 4:30 pm |
| Fri | 8:30 am - 4:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
This was my first experience with any repair shop as I’ve only recently started driving, but I have nothing but good things to say! Everyone I spoke to was very knowledgeable and communicative about the process, they handled the rental car reservation and return. All in all wonderful people and service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Car was not cleaned as promised but the exterior repair was completed
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
Carstar performed exceptional work on my car. They even washed and vacuumed my car. My only complaint is that the customer service leaves a lot to be desired. I felt like they weren’t very friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone is so personable and willing to accommodate and help! A very pleasant experience! Thumbs up!
Customer Service - 5.0/5.0 -
Great and so wonderful.
Returned Clean
My Experience - 5.0/5.0 -
Carstar was prompt with repairs and after they were done it now looks like my car wasn't even rear ended in the first place!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This isn't my first time using CarStar by Lutzi for collision services. And each time my car returned back like new, like it never was damaged. Mark is amazing and very honest and reasonable when assessing the repairs. I would definitely recommend this shop to anyone. 10 outta 10 Recommend !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My second time bringing my car in for repairs with Lutzi. I definitely would recommend them to family and friends. Mark is a great guy to work with. All the way from estimates and understanding the inconvenience being without a car brings.
Customer Service - 5.0/5.0 -
Very understandable, friendly personnel.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The customer service was outstanding as well as the repairs that were done ahead of schedule. Highly recommend!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Great service. Employees the best
My Experience - 5.0/5.0 -
Took a bit longer than I expected but the work looks great. So it was worth the wait.
Likely to Recommend - 4.5/5.0 -
Would have been a 10 if the decal of the front of my car that was repaired was fitted properly. It is very loose and could fall off
Repair Quality - 4.0/5.0 -
The Honda decal on the front of my car is not fastened correctly and is loose.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You did an excellent job on my car. Outside and inside the car I didn’t expect you too sweep the inside of my car thank you very much.
Customer Service - 5.0/5.0 -
Thank you
My Experience - 5.0/5.0 -
It was great dealing with Marc and his team. The car looks great and I’m very pleased.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality work! Thank you!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent work. Car looks amazing!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very good and professional service