CARSTAR by Lutzi
In operation 37 years, 10 years at this location.
Carstar by Lutzi specializes in high-quality collision repairs, excellent customer service, and satisfaction in Fountain Hill, PA. Our location is locally owned and operated and committed to delivering top-notch collision repair services, ensuring a seamless experience to get you back on the road swiftly after a?collision. Relax;?we will take it from here.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:30 am - 4:30 pm |
| Tue | 8:30 am - 4:30 pm |
| Wed | 8:30 am - 4:30 pm |
| Thu | 8:30 am - 4:30 pm |
| Fri | 8:30 am - 4:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Thank CARSTAR BY LUTZI for an awesome job on my Subaru. They keep me posted on the process on my car. Great customer service and staff. Well recommended.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I'm very happy with the job you did on my Subaru Impreza on December. Great staff.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleased. Great work done on my 2019 Trax.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They are always very professional. They did an excellent job on my repairs.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Nice group of workers
Repair Quality - 4.5/5.0 -
Waiting on bumper completion
Customer Service - 4.5/5.0 -
Staff answered questions professionally
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Communication was awesome and ease of drop off/ pick up with rental car ready was very convenient . However I do have questions why cracked plastic fake vent piece was not replaced and my left headlight doesn’t work. Also there’s noticeable gaps on left side between hood and fender as well as bumper cover. I know it’s an older car but I know it didn’t look like that prior to being hit. Perhaps it’s not possible to make it look even.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did an excellent job on my car and their customer care was really great kept me informed with the progress of my car every step of the way would highly recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
There was a gap in my truck n I spoke to the guy about it but hopefully it can be resolved and fixed right
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Car was not fixed correct and in the shop with no vehicle after we returned the rental
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
7k with of damage, and the car looks brand new. What else is there to say? They are awesome!
Likely to Recommend - 5.0/5.0 -
I would definitely recommend
Repair Quality - 5.0/5.0 -
Great company better service
Customer Service - 5.0/5.0 -
Great company better service .
Returned Clean
My Experience - 5.0/5.0 -
Thank you CARSTAR BY LUTZI for the awesome job repairing my car. Starting with the awesome customer service, easy car rental services & speedy repair thanks for the amazing service !
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
Sadly I had to return to call attention to places that were not fixed or finished
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
I had to return twice to call attention to places not finished or fixed
Customer Service - 4.5/5.0 -
The shop is awaiting more parts, so it's not finished yet
Returned Clean
My Experience - 0.0/5.0 -
I was a little put off by some communication issues I experienced on Friday 9/29 and Monday 10/2. I called both days to check on my car and there was no office staff available to answer my calls. I had to call to corporate number and have them send an email just to have them tell someone there to call me. Someone should be available to answer the phone. As for the car itself, they did a fantastic job in repairing the damage. It looks good as new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Outstanding job done thank you Great overall services and communication with all staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service above and beyond