CARSTAR Capital City

4.7 (716reviews)
93%
1107 HAWTHORNE AVE NE,  Salem,  OR  97301
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Shop AssistantSparkles

In operation 29 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Capital City can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Capital City claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (716)

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My Experience

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Repair Quality

Good customer service Thank you guys for your great job. Appreciate you guys.

Customer Service

Returned Clean

Likely to Recommend

Absolutely 💯

Repair Quality

Very nice job I would recommend to friends and family thank you very much...

Customer Service

It was good service

My Experience

Same day appointment and fast repair. I had my car back in 9 days and it looks fantastic.

My Experience

My Experience

Likely to Recommend

Repair Quality

Great communication and organization

Customer Service

Friendly and thorough

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Repair Quality

Customer Service

Customer service was great. Everyone worked with me to find the best solution for my specific situation, and kept me updated throughout the process

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My Experience

Price was right and repairs were made in time. Thank you.

My Experience

was well taken care of by carstar. they worked with the other person's insurance who was at fault, kept me in the loop and my car was done on time and looked like it had never been rear ended.

Likely to Recommend

Repair Quality

simple process everything was taken care of car looks good

Customer Service

kept me informed, they took care of everything including working with insurance and car rental

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Repair Quality

The car looks great, wonderful customer service and will definitely be a return customer!

Customer Service

See previous comment

Returned Clean

My Experience

Very friendly people. Nice to work with them. And they got the car done quicker than I expected.

Likely to Recommend

Repair Quality

Not all of parts were replaced. But other hand they were super fast and easy to work with

Customer Service

My Experience

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Repair Quality

Prompt communicative and competent

Customer Service

Kept in touch through the process

Returned Clean

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Repair Quality

Job down ahead of time

Customer Service

Job well done and finished ahead of time

Likely to Recommend

Repair Quality

Original work WAS unsatisfactory! But was rectified the next day

Customer Service

Returned Clean

My Experience

The alignment wasn’t done like they said would do and mirror sensors don’t work

Likely to Recommend

incluso ya lo hice con mis familiares y amigos ya lo estoy recomendando .

Repair Quality

Excelente Servicio, en Español e inglés amabilidad y paciencia, Me isieron sentir un cliente importante para ellos , La muchacha que habla español súper amable y educada , gracias

Customer Service

amabilidad y muy buen servicio

Returned Clean

My Experience