CARSTAR Capital City

4.7 (721reviews)
93%
1107 HAWTHORNE AVE NE,  Salem,  OR  97301
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Shop AssistantSparkles

In operation 29 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Capital City can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Capital City claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (721)

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My Experience

My Experience

You are so helpful. Everyone explains what they’re doing, what it’s for, why it’s necessary, and you’re very pleasant about it all. Thanks for the understandable explanation of what you had to do to repair my Crosstrek. I appreciate you getting my car repaired quickly. The young woman/receptionist was as thoroughly professional as her boss. I also appreciate your good customer service!

My Experience

Efficient! Each member of the team was helpful and efficient. Great results! And they handled all the insurance aspects of the process. Impressive.

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Good customer service Thank you guys for your great job. Appreciate you guys.

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Absolutely 💯

Repair Quality

Very nice job I would recommend to friends and family thank you very much...

Customer Service

It was good service

My Experience

Same day appointment and fast repair. I had my car back in 9 days and it looks fantastic.

My Experience

My Experience

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Great communication and organization

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Friendly and thorough

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Customer service was great. Everyone worked with me to find the best solution for my specific situation, and kept me updated throughout the process

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My Experience

Price was right and repairs were made in time. Thank you.

My Experience

was well taken care of by carstar. they worked with the other person's insurance who was at fault, kept me in the loop and my car was done on time and looked like it had never been rear ended.

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simple process everything was taken care of car looks good

Customer Service

kept me informed, they took care of everything including working with insurance and car rental

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The car looks great, wonderful customer service and will definitely be a return customer!

Customer Service

See previous comment

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My Experience

Very friendly people. Nice to work with them. And they got the car done quicker than I expected.

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Not all of parts were replaced. But other hand they were super fast and easy to work with

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My Experience

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Prompt communicative and competent

Customer Service

Kept in touch through the process

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