CARSTAR Capital City
In operation 29 years.
An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Capital City can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Capital City claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick, convenient, good customer service
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I really appreciate that the whole experience went smoothly and the work on my car was beyond my expectations.....the area looks brand new. Thank you for cleaning my car also!
Likely to Recommend - 5.0/5.0 -
Again, I won't go any where else. I tell everyone I know to go to Carstar
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Job well done and the employees r professional and very pleasant to deal with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone at Carstar were very professional and pleasant.
Likely to Recommend - 5.0/5.0 -
For sure. I would recommend them.
Repair Quality - 5.0/5.0 -
Very thorough and professional and courteous personnel.
Customer Service - 5.0/5.0 -
Great customer service.
My Experience - 5.0/5.0 -
Everything turned out great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication throughout the entire process. Friendly, efficient, reasonable. Was recommended by family and we will recommend to friends and family in the future.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I loved the way you worked with me to create a customized plan for my repair for a great price!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will recommend
Repair Quality - 5.0/5.0 -
Thanks again terrific it took less time than stated great work
Customer Service - 5.0/5.0 -
Thanks always great service
Likely to Recommend - 5.0/5.0 -
I have already told all my friends that if they need repairs, choose CARSTAR in Salem. Amazing!!!
Repair Quality - 5.0/5.0 -
My car looks as good as new. The quality of the work is outstanding.
Customer Service - 5.0/5.0 -
The employees are super friendly and great at helping. They kept me informed and assisted with my car rental. Thank you for making this a smooth experience.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
yes, I felt comfortable leaving my car with Carstar
Repair Quality - 5.0/5.0 -
The work was done in a timely manner.
Customer Service - 5.0/5.0 -
excellent customer service, very friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great quick service ! Was hesitant due to me previous repair shop experiences but CARSTAR was amazing when I got my car I didn’t eve recognize it they had washed it made the whole car look brand new from the outside when I went into the car I seen it also had been thoroughly cleaned and shined even had new floor mats as I had lost mine a while ago , just amazing overall ! Greta stafff as well super friendly and helpful the car rental as well was such a smooth transition Enterprise picked us up took us to get a car and I had an amazing rental sort of sad CARSTAR was too fast giving me my car as I was enjoying the rental :) just overall amazing experience! HIGHLY recommended
Customer Service - 5.0/5.0 -
Amazing people in there ! They know what they are doing
My Experience - 5.0/5.0 -
The car was ready as stated and the work was exceptional, very personal front office and estimator, made me fill very at ease and cared about you. Would not hesitate to go back to them again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car was completed when stated it would be, the estimator made you feel at ease and worked with me to give me the best cost at the best quality. Would not hesitate to use them again. Very pleased.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The process was easy and they explained everything to me. They finished their work on time. They are knowledge on what they do. I would recommend CARSTAR to friends and family.
Customer Service - 5.0/5.0 -
Personnel at Carstar was really helpful and very knowledgeable. They did a great job on explaining to me how their repair process works.